Retail Cosmetics Sales Associate - Clarins, Woodfield

Retail Cosmetics Sales Associate
- Clarins, Woodfield
- Full Time Job Description

As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.

You’ll serve as both an educator and a beauty expert – offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role.

You’ll proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service – always with the goal of exceeding expectations and achieving sales goals.

By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return.

• Begin each day energized and ready to make an impact – greet teammates, keep the sales floor clean, organized, and prepared, review sales goals, learn about new arrivals, and stay updated on current trends and promotions.
• Focus on the customer – offer a warm welcome, make eye contact, and create friendly, personal conversations to build relationships that bring customers back.
• Maintain a shoppable space – refresh signage and pricing, assist with merchandise moves, and support a seamless customer experience. Finish with a sincere thank‑you, walk the package around, and use the customer’s name.
• Support one another with honesty, care, and collaboration to better serve customers and communities.
• Strive for excellence – continuously improve, achieve sales goals, and learn from each other to deliver individual and store results.

Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are typically scheduled 12–24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability.

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Must be able to: understand and communicate effectively with customers, co‑workers, and supervisors; read and understand employment policies and safety rules/procedures in English.
• Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products.
• Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.
• Meet and surpass daily sales goals by delivering exceptional service.
• Be responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
• Have at least 1 year of customer service or selling experience.

• Talk, lift, constantly move, stand, and reach with arms and hands.
• Stand for at least two consecutive hours, lift at least 25 lbs, stoop, kneel, crouch, and climb ladders, reach, including above eye level.
• Require close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment, cash register, and ability to process register transactions.

Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, a 401(k) match, paid time off,…