Inside Sales Representative

We are looking for an Inside Sales Representative to join our team. In this exciting role, you’ll engage with clients through phone calls and emails, following up on sales leads and making occasional cold calls. You’ll work closely with Account Executives to drive business growth and secure new opportunities. If you thrive in a fast‑paced environment, have excellent organizational skills, and can balance multiple priorities, this is the perfect opportunity to make an impact and grow your career.

• Connecting with customers primarily via email and phone, with occasional face‑to‑face meetings.
• Creating, updating, and reviewing service contracts in collaboration with key contract holders.
• Working closely with the pricing and trade teams to ensure accurate and up‑to‑date pricing and rates.
• Reviewing operating system menus in detail to troubleshoot and resolve customer issues.
• Managing rate inquiries and new opportunities, ensuring the right teams are involved.
• Following up on pending issues to ensure they are resolved in a timely manner.
• Assisting with daily reports for Account Executives to ensure no opportunities are missed.
• Tracking daily bookings, addressing rating issues, and resolving system glitches.
• Taking on additional tasks as needed to support the team’s success.

• Education: Bachelor’s degree in business, sales, marketing, global logistics, or maritime is preferred
• Experience: Relevant coursework or entry‑level experience in ocean freight, supply‑chain management, or global logistics.
• Strong Business Sense: An understanding of business practices and the ability to think strategically
• Customer‑Focused: A commitment to assisting customers with a helpful and friendly attitude.
• Negotiation Basics: Understanding the basics of negotiations and how to navigate them effectively
• Sales & Marketing Knowledge: A basic understanding of sales and marketing principles is essential
• Global Business Insight: Familiarity with international business practices and global trade is a plus
• Shipping Knowledge: Any experience with ocean shipping, either imports or exports, is highly beneficial
• Self‑Motivated and Collaborative: The ability to work independently while also thriving in a team environment
• Clear Communication: Excellent verbal and written communication skills to interact with customers and colleagues effectively
• Organized and Detail‑Oriented: Strong organizational skills with the ability to prioritize tasks and think clearly under pressure
• Problem Solving
  
  Skills:
  
  Ability to tackle challenges and find practical solutions
• Proficient in using MS Office Applications (Word, Excel, PowerPoint)

• Competitive Benefits: HMM offers competitive compensation packages, health benefits, performance bonuses, 401K, and employee discount programs to support your well‑being.
• Work‑Life Balance: We believe in maintaining a healthy balance. Our generous vacation and floating holidays give you the flexibility to recharge and maintain a fulfilling life outside of work.

The pay range listed for this position is the anticipated starting salary or wage range, and the final offered rate will be based on individual merit and the relative compensation of employees in similar positions.

HMM provides equal employment opportunities without regard to race, color, religion, sex, national origin, disability, or other legally protected characteristics. We will consider qualified applicants with criminal histories in a manner consistent with legal requirements. HMM participates in the E-Verify program.