Inbound Sales Development Representative

Location

100% in‑office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on‑site five days per week during designated work hours.

Inbound Sales Development Representatives (ISDRs) are a crucial part of Paylocity’s sales organization, responsible for managing and qualifying inbound leads. As the first point of contact, you will engage with prospects who have expressed interest in our payroll and HR solutions, helping them understand how Paylocity can support their business.

• Respond to inbound inquiries via phone, email, website forms, and live chat with speed and professionalism to maximize conversion rates.
• Use a consultative sales approach to understand business needs and align them with Paylocity’s solutions.
• Overcome objections and effectively communicate Paylocity’s value proposition.
• Qualify and route inbound leads to the appropriate sales teams, ensuring seamless transitions.
• Set up sales meetings by positioning our solutions as a fit for the prospect’s needs.
• Maintain a high standard for lead response time, ensuring timely engagement with all prospects.
• Build rapport with prospects, creating a positive first impression of Paylocity.
• Provide real‑time responses to inquiries via website chat to maximize engagement.
• Support existing clients looking to expand services by directing them to the right teams.
• Maintain accurate records in CRM systems (Sales Loft, Salesforce etc.) to track interactions and follow‑ups.
• Analyze trends from inbound inquiries and provide feedback on campaigns, messaging effectiveness, and market dynamics to help optimize sales strategies.
• Stay informed on Paylocity’s services, sales tools, and industry trends to provide knowledgeable responses.

• Bachelor’s degree preferred or equivalent work experience.
• 1+ years of experience in payroll, HR, sales, or customer‑facing roles.
• Strong verbal and written communication skills with a consultative approach.
• Excellent time management and organizational skills.
• Ability to adapt to a fast‑paced, team‑oriented environment.
• Tech‑savvy with proficiency in CRM tools, MS Office, and sales engagement platforms.
• A growth mindset with the ability to receive and implement feedback.

• Ability to sit for extended periods:
  The role requires sitting at a desk or workstation for long periods, typically 7‑8 hours a day.
• Use of computer and phone systems:
  Must operate a computer, use phone systems, and type, including using multiple software programs and inquiries simultaneously.

The base pay range for this position is $47,000/yr – $50,000/yr; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. This position is eligible for our variable commission plan and offers a full range of benefits, including medical, dental, vision, life, disability, 401(k) match, and other perks.

Paylocity is an equal‑opportunity employer. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact  This email address is exclusively designated for such requests.

Please do not send resumes to this email address, as they will be removed.

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