SMB Account Executive, Comcast Business

Job Summary

Responsible for the sale of integrated communication structure to small-to-medium business customers. Develops relationships with individual businesses and the community and positions the Comcast brand as a key component of the sales strategy.

• Assist with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services.
• Promote the sale of bundled products to ensure the optimal solution for the customer.
• Sell with goals of exceeding departmental, financial and unit targets.
• Stay abreast of competitive landscape and emerging technologies to position Comcast Business Services in the marketplace.
• Generate new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Develop and maintain sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retain customer base by delivering on the Comcast Credo and ensuring superior customer experience.
• Build customer relationships to drive retention; work with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations.
• Prepare sales and activity reports as required.
• Participate in out-of-the-office meetings with customers on a regular basis and demonstrate excellent verbal and written skills and skill in presenting, persuading and negotiating.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular and punctual attendance; be available to work nights, weekends, variable schedules and overtime as necessary.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles and make them the guidelines for how you do your job.
• Own the customer experience—think and act in ways that put customers first and make them promoters.
• Be enthusiastic learners, users and advocates of our game-changing technology, products and services.
• Win as a team—work together and be open to new ideas.
• Participate actively in the Net Promoter System to bring feedback into the company.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what is right for each other, our customers, investors and communities.

• Education:
  
  Bachelor’s Degree (preferred; alternative combinations of coursework and experience considered).
• Certifications:
  
  (if applicable).
• Relevant
  
  Work Experience:
  
  0–2 years in a sales role.
• Skills:
  
  Adaptability, Communication, Critical Thinking, Problem Solving, Customer Focus, Persuasion, Professional Integrity, Resilience, Technical Knowledge, Workplace Organization.

Base Pay: $60,000.00. Total Target Compensation (Base Pay plus Targeted Commission): $90,000.00.

Commission is a key component of Total Rewards. Most sales positions are eligible for a commission plan under applicable terms.

Comcast provides a range of benefits to eligible employees, including best-in-class options, expert guidance and always-on tools personalized to meet employees’ needs. Explore the compensation and benefits summary on our careers site for detailed information.

Comcast is an equal opportunity workplace. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information or any other basis protected by applicable law.