Inside Sales Representative

• Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication.

• Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence.

• Prospects for new sales opportunities via outbound calling and emailing.

• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.

• Generates profitable growth thru quota attainment.

• Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.

• Develops code directives for certain products while maintaining target margin goals.

• Performs estimating, take-off, and proposal duties as necessary.

• HS Diploma or GED strongly preferred.
• Specialized skills training/certification may be required.
• Generally 2-5 years of experience in area of responsibility.
• B2B Experience/CRM Knowledge is a Plus.
• Proficiency with Microsoft Outlook/Word/Excel.
• Must be able to pass a background/drug test.

Demonstrates expertise in facilitating the sales process, managing customer orders, and generating new sales opportunities through effective communication and project management. Proficient in pricing strategies and maintaining target margins while ensuring high levels of customer service.

• B2B Sales Experience
• CRM Knowledge
• Project Management
• Customer Service
• Sales Quota Attainment

• Sales Process Facilitation
• Estimating
• Proposal Development
• Product Pricing
• Order Management

• Communication
• Issue Resolution
• Customer Support

• Specialized Skills Training/Certification

• Sales Opportunities
• Quotations
• Outbound Calling
• Electronic Communication
• Target Margin Goals

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel