Public Safety Officer

Job Code: PUBLICSAF-OFFJob Type: Part Time Department:
Facilities Turn On Job Alerts Join an award-winning Library! The Schaumburg Township District Library is looking for a Public Safety Officer to join our team. This is a part-time position working approximately 21 hours per week. The hours are primarily evenings and weekends.

Thursdays: 4:00 p.m.

-9:00 p.m.Fridays: 4:00 p.m.

-7:00 p.m.Saturdays: 9:00 a.m.

-5:00 p.m.Sundays: 12:00 p.m.

-5:00 p.m.The hiring range for this position is $27.19/hour-$32.62/hour, based on skills and qualifications. Our schedules are based on the needs of the library and could change if and when needed.

Benefits include Paid Vacation Days, Paid Holidays, Paid Personal Days, Paid Sick Days, Dental Plan, Educational Assistance, 457 Retirement Plan, Pet Insurance and Legal Plan.

Position Summary:

The Public Safety Officer is responsible for ensuring security authority while keeping the Library a friendly place to visit for everybody. Additionally, the Public Safety Officers are responsible for maintaining a safe and secure environment for patrons and employees, and to safeguard the building and property.

Requirements for All Employees:
1.Ability to be a team-player and work pleasantly and effectively with all patrons, staff, supervisors, and others
2.Ability to learn various job functions, perform them correctly, and understand the necessity in overall library operations
3.Ability to independently function efficiently in a changing and varied environment with frequent interruptions
4.Ability to exercise good judgment and focus on details
5.Ability to follow all library policies and procedures
6.Demonstrates commitment to incorporating principles of Diversity, Equity, and Inclusion into everyday work

Essential Duties and Responsibilities:

Maintain an alert, welcoming, and visible presence throughout the Library, to prevent or deter situations from occurring or escalating by routinely patrolling the Library building and property

Circulate continuously among public service areas of the library and outside around library property

Work with library staff to prevent and manage incidents occurring on library property, including preparing and reviewing written incident reports and completing necessary follow-up on incidents

Work with staff to provide information, support, referrals, and assistance to people who are experiencing mental health issues, addiction, homelessness, or issues of general exclusion or disengagement

Perform a total security check of library facilities after closing

Regular, predictable, and punctual attendance

Maintain an acceptable noise level within the Library Enforce the guidelines within the Code of Conduct and assure that acceptable behavior is maintained by patrons

Balance security authority with keeping the Library a friendly place to visit for everybody

Diffuse situations as necessary and utilize de-escalation techniques

Assist patrons as necessary and respond to staff calls for assistance

Dress in Library-provided uniform, or when not available, in a manner that states the position is one of authority.

Treat all patrons and employees fairly and with an open mind; maintain patron and employee confidentiality

Communicate problems that arise with supervisor or designee; particularly situations where patrons are not following Patron Code of Conduct Keep apprised of Library programs, policies and procedures, and building layout to most effectively assist patrons

Maintain working knowledge of computer systems and technology needed in the position or as an employee

Communicate clearly either in person, on the telephone and in writing; maintain the ability and patience to understand and be understood by all patrons

Cope with stress of the job and get along with coworkers

Attend meetings and training as required or requested

Other duties as assigned

Required Qualifications:

Outstanding interpersonal and communication skills

Exceptional organizational skills

Ability to collaborate with others, and to develop and maintain effective working relationships with a culturally diverse workforce and community

Ability to thrive in a working environment with constant public contact with people from all backgrounds and age groups

Broad cultural competency knowledge and skills

Dedication to the pursuit of equity, diversity, and inclusion

Ability to exercise reasonable and professional judgement

Ability to anticipate and creatively solve problems with a flexible mindset and handle stressful situations in a positive manner

Ability to fairly and consistently apply library’s policies, including Appropriate Library use policy and Enforcement of Library Use Rules and Notification of Suspension policy

Ability to attain CPR/AED certification and deliver basic first-aid Ability to work independently and handle multiple initiatives in a prompt and effective manner

Outstanding customer service skills

Ability to adapt in an innovative environment and positively adjust to change

Ability to handle a wide variety of activities and…