Shipping and Receiving Associate

Job Title:

Shipping and Receiving Clerk

Reports To:

Client Services Supervisor, Client Services Manager, or equivalent leadership.

• 3 years of experience working in a mail facility or similar background
• Valid driver license (candidates must be at least 25 years of age to meet fleet insurance requirements)
• Strong computer skills, including proficiency with scheduling or calendar software, logistics tracking software (experience with Bear Tracks is a plus), database software, Numbers or Excel, and Pages or Word
• Excellent customer service skills
• Effective organizational, communication, interpersonal, and time management skills
• Material handling skills, including ability to use motorized and manual equipment such as forklifts (in locations where they are needed), pallet jacks, and hand trucks
• Ability to perform physical activities: lift up to 50 pounds, push/pull equipment, bend/stoop/squat/kneel, and reach above shoulders
• Background and experience working in a warehouse or loading dock environment, with exposure to varied weather conditions

• Cross-trained to support all tasks required for the site, including routes, receiving, mail services, shipping, floaters, freight coordination & logistics, loading dock operations, and customer service/help desk
• Experienced with and able to troubleshoot issues regarding tracking software, secure lockers, and other tools & technology used by the SRM team
• Remain flexible and ready to support the needs of the business; in some field offices, collaborate with cross‑functional partners to support waste, secure waste, and eWaste programs
• Superior communication skills, with an ability to summarize and share relevant information in a clear and easy‑to‑understand way across all levels
• Acts with a sense of urgency and quickly responds to emails, texts, and phone calls to provide a high standard of service to customers and colleagues

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.