Admissions Ambassador - Office Worker

Title: Admissions Ambassador - Office Worker
Employee Classification: Student Help Regular
Division Name: Academic Affairs
Department: Admissions

Admissions Ambassadors provide an abundant amount of information and acquaint prospective students and guests with the campus, and present the positive spirit of Illinois State to all.

Admissions Ambassadors are the face of Illinois State University. They assist in the daily operations of the Admissions Front Desk/Reception Area, handle inbound and outbound calls, identify and address prospective student and family questions, staff the front desk reception area, data entry, and other office duties as assigned. Admissions Ambassadors are expected to learn and be knowledgeable about the admissions process and be able to answer questions ranging from general requirements to providing personal insight to prospective students about Illinois State University.

Ambassadors are expected to provide excellent customer service at all times to guests, staff and faculty holding themselves to the highest standard, knowing that they are always the face of the University.

Admissions Ambassadors are required to attend all mandatory meetings and events including but not limited to: 7AM weekly meetings, a retreat at the beginning of each semester, and admissions events. These mandatory attendance dates are provided well in advance. The minimum commitment is two semesters, fall and spring with the option of working in the summer.

Student employees are eligible to participate in the University’s 403(b) Plan. More information can be found here.

$15.00/hour

Personable, outgoing, articulate, responsible, able to multi-task and work within a team atmosphere. Strong leadership skills and the ability to work with a diverse population are critical for success in this position.

Monday - Friday, hours will vary

• Effectively communicate on a daily basis.

April 2026

Resume, Reference List, Work Availability, Essay

The required essay should be a typed, 300-word document answering the following question:
"Why is the position of Admissions Ambassador important to Illinois State University, and how do you see yourself contributing to the position?" You will be prompted to upload and attach the document as part of the application process.

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources.

A list of the types of documentation you will be expected to provide is available at https://(Use the "Apply for this Job" box below). Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date.

Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more…