Social Services Case Manager

Overview

Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. We are currently in Arizona, Nevada, North Dakota, Illinois and Vermont. Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve.

We are looking for a Social Services Case Manager to join our team in the DuPage, IL area!

• The position of Social Services Case Manager will provide support and social services to health plan members and their families in accordance with an appropriate plan of care.
• Provide in-home and telephonic assessment of needs, while continuing to develop, monitor, and evaluate care plans and progress, and facilitate interdisciplinary approaches to social needs.
• Schedule and complete face-to-face visits with patients, families, and caregivers.
• Complete assessment for social service needs to address barriers to health care.
• Assist and provide resources, information, and referrals to support the care plans.
• Participate in interdisciplinary team (ICT) meetings to establish, review, and revise the patient care plan.
• Maintain electronic medical records.
• Support patient, family, and caregivers with cultural and spiritual sensitivity.
• Provide holistic, family-centered care across treatment settings to improve quality of life.
• Provide supervision and guidance to the member support specialist team.
• This position may travel to patients home in the valley up to 80% of the time.

• Degree in Social Services or related field or equivalent experience.
• Maintain ongoing Social Services training to stay abreast of changes in the community and educational resources for members.
• Current BLS/CPR certification required.
• Must have valid driver license and appropriate liability insurance.
• Current TB test and maintain a negative test annually required.
• Hep B vaccination/titer proof required (Company may sign an declination).
• Current flu shot (or sign waiver/follow mask policy) required.
• In-depth knowledge of health care services and other medical terminology is required.

Apply for the job. Our recruitment team will review your application and reach out to schedule a quick call. Please feel free to forward this opportunity to someone you believe might be a good fit. If hired, you could be eligible for a referral bonus.

Must complete our Culture Index Survey. Take the assessment at  This is not a pass/fail test and does not measure intelligence.

Arkos Health EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Arkos Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.

Arkos Health participates in E-Verify to confirm eligibility to work in the United States. To view the details on this program, visit our career page at Careers - Arkos Health