Database Manager – CRM Systems

Overview

To build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals, Southern Illinois University Edwardsville (SIUE) invites applications for the position of Database Manager – CRM Systems. As a premier metropolitan university, SIUE is committed to advancing social and economic mobility while shaping the workforce of the future. Grounded in a comprehensive, broad-based education and enriched by hands‑on research opportunities, SIUE equips its students with the knowledge and skills needed to succeed in a global marketplace and positively impact their communities.

Employing more than 2,400 faculty and staff members, SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $1.3 billion annual economic impact on the region. Each year, the University’s presence generates almost 9,000 additional jobs and more than $250 million in labor income for the area.

The SIUE Foundation is seeking a skilled and proactive Database Manager – CRM Systems to oversee the administration, performance, integrity, and security of our constituent relationship management (CRM) systems, with a primary focus on Blackbaud Raiser’s Edge. This role is instrumental in managing the database infrastructure that supports alumni engagement and fundraising efforts across the university.

• Administer the Raiser’s Edge CRM and related systems, ensuring optimal functionality, reliability, and data security.
• Troubleshoot system issues and implement technical solutions in collaboration with internal stakeholders and external vendors.
• Perform regular imports of new and updated constituent data including alumni, donors, faculty/staff records, employment data, and prospect screenings.
• Create and manage data queries, exports, and reports to support strategic decision‑making by leadership and university partners.
• Maintain high data integrity through routine audits, de‑duplication, and health checks, implementing tools and processes to proactively manage data quality.
• Develop and document policies and procedures governing database use, data standards, and security protocols.
• Lead user training sessions, provide end‑user support, and communicate system updates and best practices.
• Support compliance with data retention schedules and ensure adherence to data governance and privacy regulations.

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

Any one or any combination totaling 5 years (60 months) from the following categories:
College coursework which includes Information Technology (IT), IT Management, Programming, IT Systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months);
Associate’s Degree (60 semester hours) equals eighteen months (18 months); 90 semester hours equals two (2) years (24 months);
Bachelor’s Degree (120 semester hours) equals three (3) years (36 months);
Work experience in IT‑related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field, which includes supervisory or lead worker capacity.

AND

A Bachelor’s Degree in Information Systems, Computer Information Systems, Data Analytics, or a closely related field; 3 years of professional experience (years can be concurrent with above years of work experience).

FLSA:
Exempt

* Please note that this role is primarily on-site*

Please apply at:

Any questions, contact Janine Meyer at janmeye

Tagged as: data, database, fundraising, non-profit