Customs Brokerage Entry Agent

NOW HIRING:
Customs Brokerage Entry Agent

We are seeking a detail-oriented Customs Brokerage Entry Agent to join our Customs Brokerage team and support the accurate, compliant, and timely clearance of import shipments while delivering exceptional customer service.

• Process import customs entries from document receipt through cargo release, delivery, billing, and file completion.
• Review and audit commercial documentation for accuracy, including classification, valuation, country of origin, terms of sale, and CBP/PGA requirements.
• Enter and maintain accurate shipment and entry data within Hellmann's brokerage systems.
• Coordinate Importer Security Filings (ISF) with suppliers, origin offices, and third parties.
• Collaborate with customers, carriers, freight forwarders, U.S. Customs and Border Protection (CBP), and Partner Government Agencies (PGA) to resolve shipment delays and open issues.
• Troubleshoot entry-related challenges and provide solutions that support customer success.
• Ensure compliance with U.S. Customs regulations and company operating procedures.
• Support additional customs brokerage and import operations activities as needed.

• 1-3 years of experience in customs brokerage, freight forwarding, or international logistics preferred.
• Strong organizational, analytical, and time management skills.
• Customer-focused mindset with a proactive approach to problem-solving.
• Knowledge of shipping documentation, Incoterms, and international trade processes preferred.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced environment while managing multiple priorities and deadlines.
• Medical, Dental, Vision, and Wellness Programs
• Generous PTO and Sick Leave
• 401(k) Plan with Company Match and Flexible Pre-Tax or Roth Savings Options
• Voluntary Benefits, including Accident, Critical Illness Insurance, and Flexible Spending Accounts (FSA)
• Ongoing learning and development opportunities to support your career growth

• Short-Term & Long-Term Disability
• Basic Life and AD&D Insurance
• Employee Assistance Program (EAP)

At Hellmann Worldwide Logistics, inclusion and diversity are fundamental to our culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other legally protected status.