Equipment Supervisor

Job Summary

We’re looking for motivated, engaged people to help make everyone’s journeys better. The position is responsible for supervising employees in the equipment, pre‑load, liquor/beverage and transportation areas and ensuring timely completion of all required activities in support of catering efforts. Target Salary Range: $60,000 per year.

• Paid time off
• 401k with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short‑term/long‑term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Employee Discounts
• Free hot healthy meals for unit operations roles

• Lead and direct all equipment, liquor/beverage process employees.
• Maintain quality production standards for all accounts.
• Implement and enforce company policies, procedures, and specification books for airline customers.
• Prepare management reports including attendance, HAACCP and labor.
• Ensure safety, quality and compliance with customer specifications, regulatory requirements and company procedures.
• Maintain accurate airline diagrams, specifications and codes per Gate Gourmet procedures.
• Conduct inventory of Gate Gourmet products and customer materials, and complete requisitions for the storeroom.
• Maintain daily temperature logs and other required logs and reports.
• Collaborate with maintenance staff for preventive maintenance of machinery and report maintenance issues promptly.
• Control food cost and other controllable costs and work with management to improve unit performance.
• Evaluate employee performance, coach, counsel, and prepare corrective action; liaise with HR and support functions.
• Balance workflow, divide responsibilities among employees on each shift, schedule shifts, and call in employees for coverage as needed.
• Ensure compliance with wage & hour policy, rest and meal breaks, and company processes.
• Train and monitor employees on proper work procedures to maximize productivity while minimizing labor and food expenses.
• Monitor daily manpower planning and schedule employees; retain employees and reduce turnover.
• Prepare corrective actions in compliance with union/collective bargaining agreements when applicable.
• Review and ensure employees are in correct cost centers, job titles, and pay rates based on wage scales and seniority.

• Thinking – information search, analysis, problem resolution.
• Engaging – team leadership and developing people.
• Inspiring – influencing, building relationships, motivating, communicating effectively.
• Achieving – deliver results under pressure, champion performance improvement and customer focus.

• High School Diploma or GED required.
• Associate degree preferred.

• 2+ years supervisory experience in a high‑volume, manufacturing, food production, or catering environment.

• Strong leadership and ability to manage a staff of 30+ hourly employees.
• Labor relations experience a plus.
• Ability to train others and give daily feedback.
• Excellent time‑management, organizational, analytical, communication, and leadership skills.
• Innovative mindset and ability to improve operations.
• Basic computer skills with Microsoft Office.
• Must obtain Serv Safe Certification;
  Serv Safe Certified preferred.

• Clear speaking and writing; active listening.
• Bi‑lingual in English and Spanish/Chinese Mandarin/Vietnamese/Hindi/Polish a plus.

• Location:
  
  USA.
• Type of Employment:
  Full‑time.
• Travel:
  No.
• Exemption Classification:
  Exempt.
• Direct reports:
  Up to 75, average 35 (union employees).
• Estimated total size of team:
  Up to 75.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or any other category under applicable law. For further information regarding Equal Employment Opportunity, see the following URL: http://(Use the "Apply for this Job" box below)./

For California residents, read our California privacy notice.

We anticipate that this job will close on: 07/05/2026