Operations Supervisor

## Operations Supervisor Apply locations:
Schiller Park, IL, USAtime type:
Full time posted on:
Posted Todayjob requisition :
R0107268

We’re looking for motivated, engaged people to help make everyone’s journeys better.

The position is responsible for supervising employees in the dish/EPA, pre-load, liquor/beverage and transportation areas. Ensures timely completion of all required activities in support of catering efforts.

Annual Hiring Range:* $60,000.00
- Per Year Benefits, US
* * Paid time off*
* * 401k, with company match*
* * Company sponsored life insurance*
* * Medical, dental, vision plans*
* * Voluntary short-term/long-term disability insurance*
* * Voluntary life, accident, and hospital plans*
* * Employee Assistance Program*
* * Employee Discounts*
* * Weekly pay for union employees*
* * Free hot healthy meals for unit operations roles
*** Main

Duties and Responsibilities:

*** Responsible for leading and directing all dish room, liquor/beverage process employees.
* Ensures quality production standards are maintained for all accounts
* Maintains Company policies and procedures as well as specification books for airline customers and serve as a knowledgeable resource relative to those policies
* Prepares management reports (ex. attendance, HAACCP and labor) reports as required.
* Responsible for safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures.
* Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications.
* Ensures that all products are coded according to Gate Gourmet procedures.
* Conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste.
* Completes required requisitions for the Storeroom to ensure adequate supply is maintained.
* Responsible for maintaining daily temperature logs and other logs and reports as required.
* Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.
* Controls food cost and other controllable costs
* Work with management staff to improve performance of the unit
* Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions.
* Manages work flow balancing - - the division of responsibilities amongst employees on each shift.
* Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)
* In conjunction with department leaders determines number of employees needed by shift
* Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.
* Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.
* Monitors daily manpower planning and schedules employees.
* Responsible for employee retention and reducing employee turnover.
* Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).
* Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.
* Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority.
* Compliance with all company required policies, procedures and processes including but not limited to required training
** Qualifications
* **
* Education:

*** High School Diploma or GED required.
* Associates degree preferred.
*
* Work Experience:

*** 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred
** Technical

Skills:

** (Certification, Licenses and Registration)
* Must have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ hourly employees.
* Current or previous labor relations experience is a plus, but not required.
*…