Senior Content Manager

Our client, an educational organization
, is seeking a Senior Content Manager to join their team in a remote capacity (candidates should be based in EST or CST timezones).

This leader will drive both the strategic direction and day-to-day execution of creative initiatives across acquisition, retention, internal communications, and public relations. The role oversees customer-facing campaigns (paid and organic digital, events, referrals, retention marketing), internal communications, and brand storytelling while managing a team of content and creative professionals.

Job

Duties Include:

• Content strategy and planning
• Develop and lead a holistic content strategy spanning acquisition, brand awareness, referral growth, and retention
• Translate strategy into actionable roadmaps, editorial calendars, and short-term execution plans
• Align content initiatives with business objectives and growth targets
• Oversee creative projects from concept through launch, ensuring brand consistency, quality standards, and on-time delivery
• Manage omnichannel campaign execution across digital, print, social, web, email, events, and PR
• Maintain a unified brand voice and visual identity across all platforms
• Lead, mentor, and scale a team of writers, designers, and content creators
• Assess team capabilities and build infrastructure to support organizational growth
• Foster a culture of creativity, accountability, and performance
• Content Creation
• Write and edit high-impact content across web, blog, email, social, press materials, and internal communications
• Serve as a hands-on contributor for a significant portion of content output
• Ensure messaging resonates with target audiences and reflects brand positioning
• Cross-Functional & Agency Collaboration
• Partner with marketing, operations, and leadership teams to support key initiatives
• Collaborate with external creative, media, and web agencies to drive acquisition campaigns and strategic projects
• Gather insights from stakeholders to inform campaign direction and messaging
• Public Relations & Brand Stewardship
• Develop and execute PR strategies
• Draft press releases and guide external communications
• Support crisis communication planning and messaging when needed
• Performance & Optimization
• Monitor campaign performance and content engagement metrics
• Present insights and recommendations to leadership
• Use data-driven analysis to refine messaging, distribution strategies, and content investments
• Operational Oversight
• Manage creative budgets and vendor relationships
• Establish KPIs and reporting frameworks
• Oversee approval workflows and project management processes

Job Qualifications Include:

• 5+ years of progressive experience in content strategy, creation, and leadership
• Bachelor’s degree in Marketing, Communications, Journalism, English, or related field (advanced degree preferred)
• Proven success leading content teams or managing complex cross-functional initiatives
• Exceptional writing, editing, and storytelling abilities across multiple formats
• Strong understanding of content strategy, SEO, and audience engagement principles
• Experience with CMS platforms (e.g., Word Press, Hub Spot), analytics tools, and project management systems
• Demonstrated ability to align content with brand voice, user needs, and business goals
• Experience measuring and optimizing content performance
• Strategic mindset with strong organizational and communication skills
• Comfortable presenting strategies and results to senior stakeholders

The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications.

This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.

We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the…