Jewelry Sales Associate

We are seeking a Fine Jewelry Sales Consultant to join our Willowbrook location.

Responsibilities:

• Advise customers by providing information on jewelry or watch products.
• Sell merchandise to consistently meet or exceed sales expectations.
• Provide outstanding customer service by warmly greeting customers and delivering a high-quality shopping experience to grow customer base.
• Take in jewelry repairs as needed.
• Document sales by creating or updating customer profile records.
• Keep clientele informed of special events and future merchandise of potential interest.
• Understand and utilize store policies and procedures to be proficient in handling customer transactions and solving customer issues appropriately.
• Perform store set up and closing procedures according to store guidelines.

Requirements:

• Minimum 2 years of fine jewelry sales experience.
• 4-year degree or AJP/GIA certification preferred.
• Experience with the Edge POS system preferred.
• Proven record of meeting or exceeding sales goals.
• Thorough knowledge of fine jewelry, watches and prominent high end bridal designers and brands.
• Experience using microscope and loupe.
• Strong interpersonal and communication skills to engage with clients, understanding their preferences and guiding them through the selection process.
• Demonstrated integrity and professionalism in all interactions with clients and co-workers.
• Desire to develop professional experience committing to continuing education through ongoing job specific and industry training.
• Must be able to work on Saturdays and special events as scheduled throughout the year.

We offer a comprehensive benefits package including:

• 2.0% commission on all sales.
• Medical, dental and vision insurance.
• 401k with company match
• Life Insurance
• Short-term disability insurance
• Paid time off
• Holiday pay
• Ongoing training and development

Our ideal candidate will not only be highly experienced in fine jewelry sales, but also:

• Be passionate about fine jewelry and exude a deep understanding of jewel craftsmanship and design.
• Possess in-depth knowledge of gemstones, metals and trends in the industry.
• Demonstrate the ability to create meaningful connections with clients, listening attentively to their preferences, and guiding them to pieces that resonate with their individual style and story.

Candidates must be self-motivated and strive to meet all sales goals while elevating the shopping experience and fostering long-lasting client relationships built on trust, integrity and professionalism.