Machine Tool Service Technician

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

KAAST Machine Tools is one of North America's fastest-growing suppliers of metalworking and fabrication equipment. Our extensive product lineup includes mills, lathes, saws, grinders, press brakes, shears, rolls, and plasma systems used by manufacturers throughout the US and Canada.

We are seeking a hands‑on Service Technician to join our team in Schiller Park, IL. This dynamic role combines shop‑based machine preparation and testing with showroom demonstrations, remote customer support, and field service work. If you enjoy working with industrial equipment, solving complex technical problems, and growing with a company, we want to hear from you.

• Machine Prep & Testing: Uncrate, assemble, inspect, and test new machinery to ensure flawless operation prior to customer delivery.
• Field Service & Installation: Assist with on‑site machine installations, startups, and critical field service visits.
• Technical Support: Troubleshoot mechanical and electrical issues remotely (phone/email) and on‑site.
• Showroom Demos
  :
  Conduct live machine demonstrations and operator walkthroughs for clients in our Schiller Park showroom.
• Documentation: Complete accurate service documentation, inspection reports, and maintenance logs.
• Collaboration: Work closely with customers, sales staff, and service personnel to guarantee successful machine handoffs.

• Experience: 2+ years of hands‑on experience working with capital equipment, machine tools, or fabrication machinery.
• Electrical
  
  Skills:
  
  Solid understanding of industrial electrical systems, including 3‑phase power, and the ability to read electrical schematics.
• Mechanical Aptitude: Strong mechanical troubleshooting skills and a natural problem‑solving mindset.
• Customer Facing: Excellent communication skills with the ability to provide professional support in person, via phone, and over email.
• Independence: Self‑motivated and comfortable pivoting between a shop environment and client‑facing field work.

This position is primarily based out of our Schiller Park showroom and warehouse. Travel typically ranges from 25–35% and includes:

• Customer installations and emergency service visits.
• Major industry trade shows (e.g., IMTS and FABTECH).
• On‑site support for large machinery deliveries. (
  
  Note:
  
  Travel requirements fluctuate naturally based on customer demand and seasonal growth).

• Career Growth: Join a rapidly expanding company with long‑term advancement opportunities.
• Tech Variety: Work on a diverse, cutting‑edge range of industrial machinery and technologies.
• Dynamic Workday: Enjoy a great mix of hands‑on shop work, customer interaction, and analytical problem‑solving.
• Industry Exposure: Build relationships with unique manufacturers across dozens of sectors.
• Strong Team Culture: Benefit from a supportive, collaborative environment where your skills are expanded and valued.

• Type: Full‑time, In‑person
• Location: Schiller Park, IL (Conveniently located near O’Hare International Airport)
• Compensation: $30.00 – $40.00 per hour (Base rate scaled to experience and qualifications)