Air Export Operator

A well-established international freight forwarder based near Chicago O’Hare is seeking an experienced Air Export Operator to join its growing operations team. This is a hands-on role focused on managing air export shipments from start to finish, working closely with customers, airlines, overseas offices, and internal teams.

• Handle end-to-end air export operations (A–Z) from booking through final departure
• Coordinate shipments with airlines, overseas agents, trucking providers, and warehouses
• Prepare and review export documentation including AWBs, commercial invoices, packing lists, and AES filings
• Ensure compliance with TSA, IATA, and export regulations
• Provide proactive shipment tracking and timely updates to customers
• Manage deadlines, cut-offs, and last-minute changes efficiently
• Resolve operational issues and exceptions as they arise
• Maintain accurate data entry within the operating system

• 3 + years of experience in air export operations within a freight forwarding environment
• Strong understanding of air export documentation and compliance procedures
• Experience working with Cargo Wise or similar freight forwarding systems preferred
• Ability to manage multiple shipments in a fast-paced ORD hub environment
• Strong communication skills and customer-service mindset
• Detail-oriented, organized, and able to work independently

• Salary up to $68,000 depending on experience
• Stable role within a reputable and growing freight forwarder
• Opportunity to work with international trade lanes and key accounts
• Full benefits package including medical, PTO, and holiday allowance
• Long-term career growth potential within operations