Warehouse Specialist​/Supervisor - ORD

Warehouse Supervisor/Specialist

Key Responsibilities (1pm-10pm):

• Supervise operations of DSPs (Delivery Service Providers), ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third‑party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pick up.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Minimum 1 year in last‑mile or 3PL warehousing and logistics related experience.
• Strong leadership, analytical, and decision‑making skills.
• Able to perform under pressure in fast‑paced environments.

• Pay ranges:
  Specialist – $20‑$25 per hour +10% bonus;
  Supervisor – $55k‑$70k +20% bonus.
• 7 PTO days.
• 5 Paid Sick Leave Days.
• 6 Paid Holidays.
• 401(k) 100% matching up to 2%.
• Medical insurance 50% subsidized;
  Dental and Vision insurance 100% subsidized.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law.

We will assign different supervisors to oversee various tasks, with on‑the‑job training provided through a rotational approach.