Facilities Manager

Facility Manager

The Facility Manager is responsible for ensuring that all Center Court Pickleball facilities operate safely, efficiently, and at the highest standard of cleanliness and functionality. This role supports the overall club experience by maintaining courts, facilities, and infrastructure across all locations. The Facility Manager protects the company's assets, supports club operations, and creates a safe, welcoming, and professional environment for members, guests, and staff, ensuring that all maintenance work, repairs, and facility improvements align with company procedures, safety standards, and operational goals.

The primary product of the Facility Manager role is a well-maintained, clean, and fully operational facility that enhances the member experience and supports daily club operations.

Key outcomes include:

• Pickleball courts are clean, safe, and properly maintained.
• Facilities are consistently clean and organized across all areas of the club.
• Infrastructure — including HVAC, plumbing, lighting, fencing, and equipment — functions properly.
• Restrooms, locker rooms, showers, and recovery areas are clean and sanitary.
• Member spaces, including the lounge, café/store areas, and front desk, are well-maintained.
• The exterior environment, including entrances, parking areas, and surrounding grounds, is safe and welcoming.

Areas of responsibility include but are not limited to:

• Courts and fencing
• Admin offices
• Front desk
• Member lounge
• Store and café areas
• Lockers and changing rooms
• Bathrooms and showers
• Recovery stations
• Furniture and communal areas
• Trash management
• Walls, baseboards, and interior surfaces
• Beer wall area
• Exterior facility maintenance

The Facility Manager follows structured processes to ensure maintenance tasks are completed consistently and efficiently across all club locations.

Daily operations management includes:

• Conduct daily facility inspections and walkthroughs.
• Maintain a daily production checklist covering court cleaning and inspections, club cleaning tasks, bathroom sanitation checks, trash removal, and identification of repairs or maintenance needs.
• Communicate urgent repairs or operational concerns to management.

Preventive maintenance includes:

• Schedule and perform routine inspections of HVAC systems and filters.
• Coordinate pest control services as needed.
• Monitor interior and exterior lighting systems and ensure repairs are completed.
• Maintain court fencing and structural components.

Maintenance projects include:

• Manage painting, drywall repairs, and flooring maintenance.
• Coordinate equipment installation or facility upgrades when required.
• Oversee repairs that improve safety, functionality, or facility appearance.

Inventory and purchasing includes:

• Maintain inventory of cleaning supplies and maintenance tools.
• Follow company purchase order procedures for supplies and materials.
• Properly document all maintenance purchases and materials used.

Safety and compliance includes:

• Ensure all maintenance work meets safety standards and regulatory requirements.
• Conduct regular safety checks and address hazards immediately.
• Maintain accurate documentation of repairs, maintenance work, and vendor services.

Performance in this role is measured through operational effectiveness, facility standards, and adherence to company procedures.

Key performance indicators include:

• Completion of daily maintenance inspections and tasks.
• Timely resolution of maintenance and repair requests.
• Consistent cleanliness and facility condition across all club locations.
• Compliance with purchasing and inventory procedures.
• Accurate documentation of maintenance work performed.
• Completion of preventive maintenance schedules.
• Effective coordination of facility projects and repairs.

Success in this role results in reduced facility issues, improved operational efficiency, and a consistently positive environment for members and staff.

The Facility Manager works closely with club leadership, staff, and external service providers to maintain facility standards.

Internal collaboration includes:

• Collaborate directly with General Managers and club leadership to address facility needs.
• Participate in regular facility walkthroughs and operational meetings.
• C…