Fiber Characterization Technician Side; Lead

A Fiber Characterization (FC) Technician will be experienced in all aspects of fiber optic testing and network troubleshooting. He or she will be responsible for all aspects of the field testing process under the direction of a project manager. Provides continuous updates to the Project Manager about milestones; arriving on site, completing work, departing a site, etc., plus progress on the overall project and information which needs to be relayed to the customer.

The FC Technician will be personally responsible for maintaining his or her certifications unless otherwise negotiated in an employment agreement. Is considered lead worker or ‘In Charge.’

• Manage all Test Equipment which has been assigned to the project.
• Ensure that all assigned test equipment are current on calibration.
• Writing and presenting daily reports to the Project Manager for customers’ reference.
• Assigning specific tasks to subordinates (B-side technician) and monitoring their work ethics for efficiency, quality, and safety.
• Supervise all starts, breaks, and quitting time.
• Responsible for the accuracy in the test results of each technician by verifying data from opposite end before leaving the site.
• Must coordinate the timing and procedures of doing testing within the customer’s maintenance window.
• Responsible for the accuracy of all the final paperwork required and turned over to the customer in a timely manner.
• Completes quality assurance procedure and check the final reports for errors.
• Ensure the safety, quality, and efficiencies of our crew.
• Interfaces with customer contacts on projects and work orders.
• Provides technical support for customer contacts and Technicians on request.
• Attends project planning and progress meetings with or without the customer contacts assigned.
• Understands, adheres to, and promotes the Environmental, Health & Safety policies of Telecommunication standards.

• Must possess a valid US Driver’s License.
• High school or equivalent. Vocational/Technical Business School desired.
• Think critically and problem solve.
• Handle confidential/sensitive information with discretion.
• Good judgment.
• Organizational skills.
• Customer service skills.
• Must have color vision and good hearing.
• Proficient with Microsoft Office and Vendor Specific Software.
• Strong technical aptitude.
• Minimum of 2 years telecommunications training and/or experience.
• Must have demonstrated proficiency and profitability at Fiber Characterization Technician (B-Side).

• Proficient use of all tools.
• Prolonged standing.
• Climbing of stairs, ladders, and/or scaffolds.
• Carrying of loads up and down stairs.
• Reaching and/or grasping.
• Stopping, walking, kneeling, bending, crawling, and crouching.
• Carrying, pushing and/or pulling.
• Must work outdoors in all weather conditions.
• Finger and wrist dexterity and hand/eye coordination.
• Heavy physical effort (usually lifting/moving up to 70 pounds).
• Exposure to noisy or dusty conditions.
• Exposure to chemicals and solvents.
• Exposure to mechanical, electrical, and/or other hazards.
• Use of standard office equipment.
• General testing knowledge required. (Ex. Fibers, COWAN, BTAS, etc.)

• Supervises, trains, provides work direction and problem solving assistance for FC B-Side technician.

None

Works under direction of Project Manager, but responsible for field team.