Sr. Service Supervisor - Equinox and Radius

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional‑quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real‑estate in more than 250 markets worldwide with offices throughout North America, Europe, South America, and the Asia‑Pacific region. We are the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally.

Equinox and Radius have an immediate opening for an experienced Sr. Maintenance Supervisor! Our team members are high performers that care about customer service and exceed expectations. The Maintenance Supervisor plays a critical role in our success.

Equinox houses 204 apartments in the highly desirable Eastlake neighborhood of Seattle. Radius boasts a 282‑unit mid‑rise in the popular South Lake Union neighborhood, easily accessible by public transportation.

• Being part of a team and having fun while providing excellent customer service.
• Managing outside vendors and following up on warranties by email and phone.
• Develop standards for the cleanliness and overall appearance of the property.
• Knowledge of hot water repair and maintenance highly desired.
• Basic carpentry knowledge required.
• Supervising up to 5 employees.
• Assist with developing the budget for regular repair and maintenance and capital expense.
• Delegate and complete resident work orders in a timely manner.

• Vast maintenance management experience in multifamily housing.
• Knowledge of hot water heater repair and maintenance, carpentry.
• Knowledgeable and skilled in safe use and maintenance of hand tools, power tools, and mechanical equipment.
• Proficient in MS Office Suite and property management software (Yardi/One Site).
• High level of professionalism in both manner and dress.

• Manage and coordinate all technical and mechanical work for a very large property or multiple properties, ensuring the building, grounds, amenities, and common areas meet cleanliness, appearance, safety, and functionality standards.
• Complete work orders from resident requests, diagnosing and repairing or replacing equipment in accordance with policies, procedures, safety standards, code requirements, and budgetary constraints.
• Oversee the “make‑ready” process to prepare vacant apartment homes for leasing and new move‑ins.
• Develop standards for cleanliness and appearance of community grounds, amenities, building exteriors, unit interiors, parking, and other common areas.
• Periodically inspect work performed by service teams, contractors, vendors, and other providers to verify compliance with quality standards.
• Maintain and order adequate inventory of spare parts and maintenance materials within budgetary guidelines.
• Prepare the maintenance and capital expense budget, analyzing financial statements and operational reports.
• Complete monthly preventative maintenance procedures as outlined in policy and procedure manuals.
• Support cost‑cutting and expense‑control programs, ensuring parts are repaired when possible rather than replaced.
• Conduct regularly scheduled safety meetings and ensure all MSDS sheets are current and accessible, complying with OSHA and other safety requirements.
• Demonstrate customer service skills by treating residents and others with respect, answering questions, and responding sensitively to complaints.

Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long‑term career opportunities.

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Generous Paid Time Off, including vacation, personal days, sick days, and paid holidays.
• On‑site housing discount at Greystar‑managed communities (subject to availability).
• 6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% of pay…