Assistant Maintenance Supervisor - Residential

Job Description

The Residential Assistant Maintenance Supervisor is responsible for mentoring others, leading by example, supervising day‑to‑day duties of a team of Maintenance Technicians and janitorial staff, and ensuring all facets of asset integrity are met through careful execution of daily, weekly, monthly, and annual responsibilities.

When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $11, $44, or $103 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:

• 3 weeks PTO
• Employer 401(k) Match
• Referral Program
• Annual education allowance of up to $1,000
• Friends and family rates for our hotel properties throughout the company
• Residential housing discount after 1 year of continuous employment

• Complete assignments as assigned from beginning to completion—daily, weekly, and monthly with ease.
• Help maintain and supervise a productive and positive team of maintenance and janitorial team members.
• Diagnose problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, drywalling, exterior structural, and appliances as needed.
• Promote and utilize the mobile maintenance programs as put in place by property management.
• Train team members as needed to fully function and complete tasks assigned to them.
• Ensure resident maintenance issues and repairs are being responded to promptly and professionally and handle escalated maintenance issues, including follow‑up with residents verbally, via email, and our property management systems.
• Inspect apartments before and after move‑in and move‑outs, as well as after the apartment has been turned. Assess damages and the needs of each unit during the turnover process. Delegate unit turn tasks to team members and provide updates to the supervisor and other team members as needed.
• Inspect buildings and grounds to ensure safety and cleanliness, and alert the Maintenance team to items that need attention and/or cleaning or repair.
• Assist with quality assurance by inspecting work performed by team members and vendors. Support the Maintenance Manager by addressing concerns with all parties and escalating to the Maintenance Manager as necessary.
• Obtain bids or job walks from outside contractors and oversee contractor work for completeness as needed. Inspect the work completed and ensure the supervisor is aware of any concerns and that the work is satisfactory.
• Support the Maintenance Manager with monitoring the maintenance budgetary spending by inspecting the use of supplies and the storage inventories to operate efficiently.
• When necessary, work within the planned property budget, order supplies, manage the PO process, and schedule vendors as needed with supervisor approval.
• Communicate with the supervisor regarding job performance, any obstacles faced, and offer solutions for overall maintenance functions at the property.
• Promote a quality living experience for all residents. Complete service requests in a timely manner and respond to on‑call emergencies according to company protocol.
• Work with the team to balance preventative and reactive maintenance throughout public spaces, back‑of‑house, hotel, and residential towers.
• Work closely with various hotel and residential departments to achieve the best resident and guest experience possible.
• Promote and participate in company‑sponsored training programs and ensure subordinate associates participate in all training classes within the required timeframe.
• Participate in company‑provided training such as fair housing, safety, non‑discrimination, and harassment prevention.
• Comply with all Company National Standards, applicable health and safety rules and regulations, and all applicable local, state, and federal laws.
• Perform other duties as required to assist other maintenance team members, including providing direction, supporting with training and decision making.

• Associate’s degree or equivalent technical training in residential property maintenance is preferred.
• Minimum of 3 years of progressive experience and responsibility in a…