Maintenance Technician II

Pay Range: $26 - $28 per hour

Schedule: Full-time;
Tuesday - Saturday 8 am - 5 pm;
After hours work may be required, as needed

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents.

Our Values are simple: Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.

• 34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
• Employer matched 401k retirement plan
• Bonus Potential
• Renewal Commission eligible
• $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
• Fully covered Long-term disability insurance for associates
• Fully covered life insurance policy for associates with supplemental life insurance options
• 24/7 Everyday Assistance Program (EAP)
• Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
• Pet Insurance discounts
• Parking & Transit Commuter Benefits
• Annual professional development reimbursement
• Training opportunities and career progression/growth plans
• Company-wide parties and events

• Performs maintenance tasks such as unit turns and work orders.
• Partners with leasing staff and managers to ensure seamless communication and organization.
• Schedules and performs routine preventative maintenance on all appropriate equipment and tools as directed by Maintenance Supervisor and Community Manager.
• Participates in safety meetings and abides by all OSHA, SDS safety requirements.
• Diagnoses and performs minor or routine maintenance and repairs within homes and throughout the property.
• Maintains grounds and professional appearance of the property.
• Inspects and helps coordinate all needed make‑ready repairs and services.
• Emergency on‑call is required as part of the position.
• Strives to exceed residents’ expectations for excellent customer service.
• Performs all additional duties assigned by Direct Manager, Maintenance Supervisor, Community Manager, or Regional team member.

• 2+ years prior experience in a maintenance role
• 1+ years experience in multifamily property management preferred
• Intermediate experience in unit turns and appliance repair
• Must have basic computer skills with the ability to input data and notes in English into software programs
• Certified Apartment Maintenance Technician (CAMT) and Certified Pool Operator (CPO) is a plus
• Must be able to supply own tools
• Drivers license may be required (e.g., operating golf cart on company property)

• Detail oriented with the ability to provide accurate and timely service.
• Must be able to work in a fast-paced and customer service oriented environment.
• Ability to de‑escalate conflict and remain calm and courteous at all times.
• Respects and understands diverse cultural and socio-economic backgrounds.
• Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
• Specific and thorough in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.
• Performs duties under pressure and meets multiple and competing deadlines.
• Works as part of a team, delegates effectively, as well as works independently.
• Takes instructions and feedback from supervisors in a productive manner, and is able to follow direction, learn, and grow with a positive outlook.
• Exercises strong problem‑solving skills.
• Interacts with co‑workers, supervisors, guests and the public in a professional and pleasant manner.
• Strong time management, organizational and prioritization skills.
• Ability to read, write, speak and comprehend English using correct grammar and punctuation.
• Ability to respond to after hours emergencies, as needed
• Can operate vehicle on premise and has valid driver's license and automobile insurance coverage.

• 100% in-person position. Must be available to be physically present at sites being supported.
• Stand, walk, crawl, bend, stoop, or sit alternatively depending on the specific needs of the day.
• Estimated 66% - 100% of time is spent on feet.
• Prolonged periods…