Maintenance Lead - Danforth

Job Description Summary

The Danforth has an immediate opening for an experienced Maintenance Lead. Our team members are high performers that care about customer service and exceed expectations. The Maintenance Lead plays a critical role in ensuring the physical aspects of the units, buildings, grounds, amenities, and common areas meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

• Leads and performs the completion of work orders generated from resident requests for service and preventive maintenance, diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, timelines, procedures, safety standards, and code requirements under the supervision of the Area Maintenance Manager.
• Leads and performs the “make‑ready” process to prepare vacant apartment homes for leasing and new move‑ins by completing the pre‑move‑out inspection, creating a punch list of maintenance work needed, scheduling vendors and contractors as needed, obtaining supplies and materials, completing all maintenance tasks, and inspecting completed work per established timelines and policies.
• Leads and performs the process of accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department, tracking inventory used, returning unused items to the established location, and ordering supplies.
• Leads and performs the completion process for all inspections by monitoring Leonardo 247, Entrata, and other required platforms to complete current inspections and any future property or unit inspections required by code, regulation, or policy.
• Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.
• Leads and performs maintenance of grounds, common areas, and amenities by picking up trash and debris, pressure‑washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
• Supports cost‑cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment.

• Complies with Greystar’s safety and risk‑management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety‑related laws and requirements, and reporting accidents and incidents promptly and accurately.
• Inspects work performed by contractors, vendors, and other service providers to verify that the work, materials, and services meet quality standards, scope, and specifications as required.
• Assists in conducting routine and periodic property inspections to identify safety and risk‑management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.

• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to the appropriate individual(s).
• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to the appropriate individual(s).
• Identifies areas for improvement and offers suggestions to improve efficiency and productivity.
• Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, researching, subscribing to professional publications, or utilizing other appropriate methods to obtain business and professional information, and applying knowledge and practices to area(s) of responsibility.

• Incumbents work both in and outside of apartment buildings and in…