Facilities Manager

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Assist in keeping complex in a clean, orderly and safe condition. Observes physical condition of complex and make reports to Association Manager as needed. Manages pool operations. Assists with communication activities with residents as needed.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Daily walk of property to identify maintenance, landscaping, and rules violation issues.

Completes or oversees vendor completion of scheduled maintenance and upkeep of property based on daily, monthly, quarterly and annual checklists.

Ensure sidewalks, carport roofs, and parking lots remain free of debris, snow, and hazards.

Oversee maintenance and landscaping vendors, including scheduling of service, timely notification of residents when work is to be done, and inspecting the services to ensure that work has been done properly.

Clean the clubhouse on a weekly basis, including sauna, Jacuzzi, bathrooms, and meeting areas.

Daily maintenance of Jacuzzi and pool (in the summer) to ensure chemicals are balanced

Maintains building, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.

Notifies management concerning need for major repairs or additions to lighting, heating, and ventilating equipment.

Maintain a presence in office for residents;
Check phone and email messages throughout the day

Cautions residents regarding complaints about excessive noise, disorderly conduct, or misuse of property.

Receive complaint forms, maintenance requests, lease addendum's, and resident information forms from owners and residents.

Maintain filing system and forms rack in complex office.

Maintain card and key check-out system; including monitoring of entrance logs.

Arrange for deep cleaning of meeting rooms on a half-yearly basis

Set-up rooms for board meetings

Clubhouse rental
- Walk-through of the Clubhouse with renters before and after rental; document conditions and assess fines as needed.

Other duties as assigned

This job has no supervisory responsibilities.

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service
- Manages difficult or emotional customer situations;
Responds promptly to customer needs;
Solicits customer feedback to improve service;
Responds to requests for service and assistance;
Meets commitments.

Communication Skills—keeps Property manager and HOA Board updated on impending issues and progress on projects. Builds rapport with residents answering questions and facilitating communication with property manager.

Cost Consciousness
- Works within approved budget;
Develops and implements cost saving measures.

Planning/Organizing
- Prioritizes and plans work activities;
Uses time efficiently;
Plans for additional resources;
Develops realistic action plans.

Professionalism
- Approaches others in a tactful manner;
Reacts well under pressure;
Treats others with respect and consideration regardless of their status or position;
Accepts responsibility for own actions;
Follows through on commitments.

Safety and Security
- Observes safety and security procedures;
Determines appropriate action beyond guidelines;
Reports potentially unsafe conditions;
Uses equipment and materials properly.

Attendance/Punctuality
- Is consistently at work and on time;
Ensures work responsibilities are covered when absent; informs the property manager as soon as possible when unable to be at work.

Initiative
- Looks for and takes advantage of opportunities;
Asks for and offers help when needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or

Experience:

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Computer

Skills:

To perform this job successfully, an individual should have knowledge of Internet software and Word…