DWU - GIS-F - Support Specialist HVAC - 3rd Shift

Job Summary:

Services, supports, and maintains HVAC equipment within the determined geographical location.

• Maintains safe work habits and actions in all aspects of the daily task; evaluates reactive work for safety issues, plans projects so that safety is key, and reviews preventative work for any unforeseen items that may present safety hurdles.
• Maintains, installs, and operates all equipment and systems related to all building energy systems including boilers, chillers, compressors, cooling towers, and building creature comfort.
• Utilizes software to track, assign, and prioritize reactive, planned, preventative, and predictive maintenance work and building management system.
• Reads and interprets mechanical, electrical, and pneumatic sketches, drawings, schematics, and blueprints.
• Repairs or replaces defective equipment, components, or wiring; reassembles and tests equipment following repairs.
• Tests electrical circuits and components for continuity using electrical test equipment.
• Inspects and tests systems to verify system compliance with plans and specifications and to detect and locate malfunctions.
• Discusses heating/cooling system malfunctions with users to isolate problems or to verify that malfunctions have been corrected.
• Records and reports all faults, deficiencies, and other unusual occurrences; records time and material expended on work orders.
• Orders supplies from various vendors and assists in managing spare parts inventories.
• Works cross-functionally to make repairs within one’s capability.
• Performs work in a wide variety of conditions, such as extreme heat, cold, and moisture.
• Maintains housekeeping and safety in work areas.
• Participates in training and personal development; assists in training department personnel and apprentices.
• Communicates within the assigned team and with all support teams.
• Understands and applies appropriate company and department rules and guidelines to work.
• Knows and complies with departmental, site, and company safety policies and procedures including the proper wear and use of require personal protective equipment.
• Participates in improvement projects; uses common problem solving techniques while working alone or in teams.
• Remains flexible and performs other miscellaneous duties, as required, to get the job done.
• Completes work with minimal supervision.
• Rotates job routine as needed.

• Take initiative and act with urgency when addressing facility issues, operational challenges, and improvement opportunities.
• Demonstrate high energy and resilience when managing competing priorities, emergencies, and complex projects.
• Build strong partnerships with occupants, contractors, vendors, leadership, and cross-functional teams to achieve shared goals.
• Collaborate effectively across departments to support safe, efficient, and reliable facility operations.
• Communicate clearly and proactively with different audiences, ensuring stakeholders understand risks, priorities, expectations, and outcomes.
• Provide timely updates on maintenance activities, operational issues, and emergency preparedness efforts.
• Maintain a customer-focused mindset by delivering high-quality occupant services and responding quickly to customer needs.
• Build strong customer relationships that foster trust, satisfaction, and confidence in facility services.
• Make sound, data-driven decisions that balance safety, cost, risk, and operational requirements.
• Prioritize work effectively to keep operations moving forward while minimizing disruptions.
• Continuously develop your skills and knowledge through training, certifications, mentoring, and hands-on experience.
• Seek feedback and learning opportunities that enhance both technical expertise and leadership capability.
• Lead emergency preparedness activities by identifying site risks and maintaining effective response and recovery plans.
• Ensure emergency systems are maintained and tested
  , including fire protection, flood protection, and other critical safety systems.
• Promptly identify and report system impairments to reduce risk and maintain compliance.
• Assess facility conditions regularly
  , including building systems, structures, grounds, interiors, and exteriors.
• Drive preventative and predictive maintenance programs using asset criticality, risk analysis, and maintenance planning tools.
• Monitor equipment performance and reliability to reduce unplanned downtime and extend asset life.
• Manage facility operations effectively
  , including security, safety, janitorial services, parking, food services, concierge support, and helpdesk functions.
• Oversee contractors and service providers to ensure quality, safety, compliance, and performance expectations are met.
• Manage operational requirements such as temperature control, lighting, water treatment, equipment replacement, and overall facility efficiency.
• Develop strong electrical systems expertise
  , including…