Housekeeper, Maintenance​/Cleaning

Housekeeper

McLean Simsbury, Connecticut, United States

Being a part of this extraordinary team at McLean in Simsbury, CT, you will experience the satisfaction of knowing your work actually makes a difference. You’ll be part of a talented group that truly enjoys what they do and takes care of one another like family.

From the top on down, we roll up our sleeves and work together as trusted guides for our amazing residents and their families. We’re committed to our legacy of caring and you can feel it in the air every day. It’s meaningful. It’s supportive. It’s real.

JOB

TITLE:

Building Services Assistant - Housekeeper

DEPARTMENT: Environment

SUPERVISION RECEIVED: Reports to Building Services Operations Manager

Works as an effective team member in providing for Residents. Responds quickly to requests for service from all departments. Performs cleaning tasks throughout the facility, to assure a clean, attractive, odor‑free, safe environment of the highest quality of standards for our residents, staff and visitors. May also include carrying out laundry/linen services for the facility according to prescribed procedures, following infection control and PPE standards.

Performs all tasks with thoroughness, attention to detail and pride in work. Provides excellent customer service to all residents, staff, families, and visitors. Responsible to follow infection control procedures and personal protective equipment (PPE) standards. Daily work assignments may vary to meet the needs of our environment, residents, staff and visitors.

• Regular attendance and punctuality are essential to provide a sanitary and safe environment for residents.
• Engages in effective teamwork by being flexible, cooperative, and participating in briefs, huddles, and constructive communication by utilizing Team STEPPS.
• Deliver exceptional customer service with hospitality, friendliness, respect, and in a timely manner.
• Be flexible to meet the changing needs of our residents and guests.
• Work with coworkers to achieve common goals.
• Communicate respectfully, timely and appropriately with all staff, guests and residents.
• Work cooperatively as a team on assigned tasks such as special project set ups/take downs for special events, set ups discharges, room changes and other assigned tasks.
• Follows infection control guidelines and wears proper PPE when performing duties requiring PPE protocol.
• Follows department dress code and wears clean, neat uniforms and footwear.
• Resolve resident/patient concerns or complaints if solution is within scope of job, or defer to supervisor for resolution.
• Take ownership for all work that is assigned.
• Participates in the QAPI program to assist team in education support and assessment of process and results, including monitoring results, implement best practices and embrace innovation, in order to achieve better outcomes.
• Housekeeping and Service tasks include cleaning assigned work areas, rooms, and common areas; replenishing supplies; handling trash and recycling; reporting breakages; monitoring cleaning agents; cleaning equipment; moving heavy items; disinfecting rooms after discharge; performing special projects; and miscellaneous duties as needed.
• Linen duties include unloading clean linen; stocking and delivering linen; reporting lost items; and maintaining linen closets and storage areas.
• Laundry duties include sorting, washing, drying, and delivering resident laundry; maintaining laundry room; and following infection control procedures and PPE usage.

Typical Physical Demands:
Uses various pieces of cleaning equipment and cleaning supplies; may require frequent moving/rolling of up to 35 pounds, often combined with bending and turning. Requires proper body mechanics. Requires corrected vision and hearing within normal limits. Requires eye/hand coordination and manual dexterity. Ability to follow both written and verbal direction and instruction. Requires frequent prolonged standing, walking, and the ability to perform physical labor for an eight‑hour day.

Typical

Working Conditions:

Work is primarily performed in a long‑term care facility. Contact with staff, residents, families, physicians, police, clergy, ambulance crews, pharmacists, vendors, volunteers, and students. May work around confused, uncooperative and/or combative residents.

Knowledge, Skills, Abilities: Demonstrates understanding of department policies and procedures; understands proper use of cleaning chemicals and equipment; understands infection control procedures and the use of proper PPE equipment required to safely perform certain job duties.

Education: Prefer high school graduate or equivalent.

Experience: Previous housekeeping or janitorial experience in a health care environment helpful.