Field Service Representative Dispatchable

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy.

Together, we pursue a shared mission to create a more sustainable future.

As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, media filtration, wastewater, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Excellent mechanical know how and problem-solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance

• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site‑specific testing requirements
• Enter and complete work orders, purchase orders and PM Plans in Salesforce
• Daily timekeeping in Kronos
• Complete and submit expense reports
• Respond to system trouble calls and troubleshoot and restore system operation in a timely manner
• Other duties as assigned

Education & Experience

• High School Diploma / GED / Home School Certification or international equivalent
• 2+ years’ experience of service/maintenance (Electrical, chemical, and/or mechanical experience, Pipe fitting) or equivalent in an industrial environment
• Basic computer skills (email, data entry, online training, EHS reporting)
• Able to lift 50 lbs
• Willingness and ability to respond to after hours call‑out in 2 hrs or less
• Current Driver’s License
• Able to maintain Site access
• Forklift Experience/Training or able to certified
• 100% travel (training/other site visits)

• Bachelor or Associates Degree in Science/Engineering (STEM) or technical
• certificate in Instrumentation, electrical, mechanical
• 2 years of experience in Industrial, oil field, refineries, chemical or power, generation plants
• Hot, dirty, loud, moving equipment
• Working with chemicals for water treatment
• Working with corrosive chemicals used for Membrane cleaning operations

• Must be able to perform work with appropriate PPE for work (safety toed shoes, safety glasses, bump cap/hard hat, etc.)
• Time will be split between maintenance work and assembly work. Bending, kneeling, fine motor work, using various hand tools and PVC bonding materials (glue, primer). Ability to operate power tools such as drills, grinders, and saws. Some sitting and computer work is required. Some unassisted lifting up to 50 lbs. is required – nearly all heavy parts movement assisted with cranes/hoists and pallet jacks.
• Okay with 100% travel
• Okay working Hot, dirty, loud, and moving equipment

• Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer…