Service Technician

Mac Gregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.

We believe Mac Gregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.

Are you driven by problem solving? Do you thrive working with complex and large equipment? Looking no further, Mac Gregor is looking to hire a Service Technician with mechanical and hydraulic competence to join our team.

We are seeking a hands‑on expert to perform repair, maintenance and service on critical marine equipment. This includes Mac Gregor’s and third‑party equipment such as cranes, stern ramps, hatch covers and deck winches. Your main discipline is hydraulic and mechanical. Your commitment to quality and safety will be crucial in ensuring our customers' vessels operate smoothly and that we meet our service objectives.

• Maintain equipment with hydraulic and mechanical systems, ability to follow technical drawing, sketches, operation manuals, engineering specifications and class requirements
• Perform maintenance and repairs including refurbishments, upgrades, preventative maintenance and corrective actions on shipboard equipment
• Perform repairs on more advanced shipboard equipment as needed
• Perform breakdown analysis
• Safety & audit standards
• Work independently under limited supervision (self‑management)
• Complete documentation and service reports of work schedule and work tasks completed

Reporting directly to the Operations Superintendent. The position will be based in Mac Gregor’s office in Dutch Harbor, Alaska.

Seeking a technically skilled professional with a background in the merchant, offshore, or general maritime industry, or proven expertise in rigging large equipment. You are a goal‑oriented problem‑solver and an effective communicator committed to customer satisfaction. This role requires a reliable, hands‑on work style and the ability to thrive both independently and collaboratively.

Ideally you have

• Commercial or technical background preferred
• Minimum requirement: high school diploma or GED
• Minimum one (1) year of experience in mechanical and hydraulic equipment repairs
• Experience with hydraulics motors and pumps
• Valid Driver’s License is required
• Willing to relocate or travel to Dutch Harbor, Alaska
• Must pass DOT physical post job offer (before employment begins)

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally.

• Customer Success: Our customer's success is our success. We focus on partnership, transparency, and accountability to deliver lifetime value.
• Passion to Improve: Always moving forward. We foster a growth mindset, encourage curiosity, and the courage to challenge the status quo.
• Winning Together: No one makes the difference alone. We emphasise internal collaboration and mutual trust to ensure we win as "One Mac Gregor."

Mac Gregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

What we offer

• Medical, Dental, Vision & Life insurance effective on your first day of employment
• Flexible Spending Account for medical expenses
• Company-paid Short & Long-Term Disability
• Company Paid Life Insurance Policy (Additional life insurance policies available for self, spouse and children)
• Company paid holidays, paid sick time & paid vacation time
• 401k Plan - company currently matches first 6% of employee contributions into the 401K plan, 401k Plan - new employees are eligible to participate in 401k Plan on…