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Data Analyst

Call Center WFM & Scheduling Strategist

Job in Skokie, Cook County, Illinois, 60077, USA
Listing for: Endeavor Health Group LLC
Full Time position
Listed on 2026-02-21
Job specializations:
  • Business
    Data Analyst
  • Healthcare
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A healthcare services company in Skokie is looking for a Workforce Optimization Analyst to ensure effective call center operations by optimizing scheduling, forecasting demand, and analyzing workforce performance. Responsibilities include developing staffing models, generating performance reports, and collaborating with operations teams. The ideal candidate has strong analytical skills and experience with workforce management tools. This full-time position offers a competitive salary and benefits focused on professional growth and development.
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