Strategy Director

IMS represents leading brands at the point of purchase – in store, online, and behind the scenes – including digital and traditional signage, print and POP, and branded merchandise. Our marketplace is solution agnostic, so our clients achieve best execution at lowest price throughout North America. Our integrated platform (planning, procurement, freight, warehousing, kitting, fulfillment, field execution, analytics, and program management) empowers our clients to stay at the strategic level, knowing that we can help turn their marketing vision into a reality.

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IMS is wholly owned by Omnicom Group (NYSE: OMC), an inter-connected global network of leading marketing communication companies offering a diverse, comprehensive range of marketing solutions spanning brand advertising, customer relationship management, media planning and buying services, public relations and numerous specialty communications services to drive bottom line results for its clients ().

IMS is committed to building and maintaining a team that reflects the diverse consumer base and communities that we serve. We know that when our associates are empowered to bring their whole selves to work, they feel valued and appreciated, and bring better results for our clients. We strive to build a culture that rewards people for their unique perspectives and contributions, and where our people are connected - to the work we do, to each other, and to IMS.

We are seeking an experienced and strategic Strategy Director to lead and driver organic growth initiatives within the corporate team of a leading Quick Service Restaurant (QSR) chain. This role will be instrumental in developing and executing comprehensive account strategies that expand our retail marketing and supply chain opportunities, enhance operational efficiency through technology and process improvements, and drive revenue growth across the broad-base account enterprise.

The Strategy Director will serve as a key strategic partner to senior leadership, responsible for identifying growth opportunities, building executive relationships, and implementing scalable solutions that align with the QSR's corporate initiatives and long-term business objectives.

• Develop and lead comprehensive organic growth strategies focused on expanding retail marketing including POS solutions and services across the corporate QSR team
• Identify and assess market opportunities for new service lines, product enhancements, and operational efficiencies within the existing account
• Create detailed growth roadmaps with measurable KPIs, timelines, and resource requirements
• Conduct competitive analysis and market research to inform strategic recommendations and positioning
• Partner with product and operations teams to develop solutions that address specific corporate team needs
• Serve as one of the primary strategic business partners to senior leaders within the QSR corporate organization
• Build and maintain executive-level relationships with key stakeholders across multiple departments (Operations, IT, Finance, Corporate Partnerships)
• Act as an internal advocate for the account, ensuring alignment across all company departments
• Identify and quantify new revenue opportunities within the corporate account, including service upselling, technology implementations, and operational optimization initiatives
• Develop business cases and ROI analyses for proposed solutions and investments
• Monitor and report on organic growth progress, pipeline development, and revenue realization
• Establish and manage annual account growth targets and develop detailed plans to achieve or exceed them
• Collaborate with implementation, support, and technical teams to ensure customer success and satisfaction
• Manage account feedback loops and translate client input into actionable product and service enhancements
• Work closely with account leads, sales, operations, product development, and customer success teams to coordinate strategic initiatives
• Champion internal alignment around account priorities and growth opportunities
• Facilitate communication and collaboration between the client organization and internal teams
• Present findings, recommendations, and progress updates to senior management
• Onsite client presence required; some travel required

• Experience in business strategy, client engagement, or related field within the QSR, restaurant technology, or retail execution sectors
• Demonstrate expertise in developing and executing organic growth strategies that resulted in measurable revenue increases
• Proven ability to build and maintain executive-level relationships and influence key decision makers
• Strong understanding of restaurant operations and QSR business models
• Strategic thinking with the ability to translate market insights into actionable business initiatives
• Exceptional communication skills with ability to present complex information to diverse audiences
• Project…