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Director, Customer Success — Sensory Product Innovation

Job in Skokie, Cook County, Illinois, 60076, USA
Listing for: SmartRecruiters, Inc.
Full Time position
Listed on 2026-10-02
Job specializations:
  • Business
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 99800 - 122000 USD Yearly USD 99800.00 122000.00 YEAR
Job Description & How to Apply Below

NIQ is seeking a Director, Customer Success on the SA&I Sensory Product Development Team to drive client satisfaction and analytic strategy for complex sensory studies. This remote US role partners with Account Development to shape engagements and ensure high-value outcomes.

You will coach a 4–6 person team, manage workload, and advance BASES methodologies while expanding client relationships and delivering strategic insights. Base salary is $99,800–$122,000 with comprehensive benefits.

The Director, Customer Success — Sensory Product Innovation role at Smart Recruiters, Inc. is now open for applications in Chicago, IL, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Chicago, IL, United States.

This opportunity is part of our work in Management & Operations, Sales.

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