Program Manager

As one of the largest premium finance companies in the country, FIRST Insurance Funding provides full premium finance services, plus additional services built specifically for agencies. We pride ourselves on the variety of incentive programs, services, and technology we offer. This not only helps grow the agents, brokers, and companies we partner with, but also helps them better serve their clients.

FIRST Insurance Funding is a subsidiary of Wintrust, a financial services company with more than $66billion in assets.

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life.

• A award‑winning culture – rated a Top Workplace by the Chicago Tribune for 11 years and Employee Recommended by the Globe & Mail for 6 years.
• Competitive pay and discretionary or incentive bonus eligibility.
• Comprehensive benefit package, including medical, dental, vision, life, a 401(k) plan with generous company match and tuition reimbursement.
• Family‑friendly work hours.
• More than 200 community bank locations offering opportunities to grow and develop in your career.
• Culture that encourages an entrepreneurial spirit with multiple opportunities for development and upward mobility.

• Complete requested premium finance quotes and adhere to credit/underwriting procedures and guidelines.
• Use creativity and good judgment to provide the client with the best possible solutions while minimizing risk to FIRST.
• Monitor service requests, quotes, and business from assigned agents for FIRST’s “Fourteen Warning Signs” and concerning trends.
• Coordinate with the program compliance team to improve processes and address servicing needs.
• Develop and maintain client relationships through superior service.
• Accept inbound emails and phone calls from agents and insureds; accept payments, answer questions and resolve concerns on Third‑Party & other Specialty program quotes/accounts as needed.
• Perform miscellaneous projects for the Integrated Solutions management team.

• Minimum 1year experience in financial services, bank operations, wires or a similar position.
• Bachelor’s degree or equivalent.
• Strong written and verbal communication skills.
• Excellent attention to detail.
• Punctuality and timeliness.
• Highly organized with ability to multi‑task.
• Ability to work in a fast‑paced environment.
• Team‑player mindset.
• Basic computer skills, including MSWord, MSExcel, Adobe and Internet.

• Medical insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short‑term and long‑term disability insurance
• Parental leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical illness insurance
• Accident insurance
• Transportation and commuting benefits
• Banking benefits
• Pet insurance benefits

The estimated hourly rate for this role is $24.00–$31.25, along with eligibility to earn a quarterly commission. Actual pay may vary based on qualifications, skills and experience.

Wintrust Financial Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. Wintrust complies with the California Consumer Privacy Act of 2018.  for Equal Opportunities.