Client Relationship Consultant ; Banker - Skokie Dempter

Overview

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

• Build and foster client relationships through proactive outreach and follow‑up.
• Engage customers across in‑person, appointment, and virtual channels with a digital‑first mindset.
• Obtain and process customer and account information.
• Demonstrate and educate clients on deposit and loan products.
• Recommend solutions based on customers’ unique goals and needs.
• Maintain knowledge of consumer and business banking products, including digital services.
• Process basic transactions and open new consumer and business accounts.
• Complete service requests and submit credit applications.
• Proactively educate clients on emerging and self‑service digital products.
• Leverage resources and technologies to optimize the client experience.

• High school diploma or equivalent
• Minimum three to four years of retail banking experience or an equivalent combination of experience and training

• Proven ability to build and foster relationships with proactive outreach and follow‑up
• Ability to effectively engage and communicate with clients
• Thorough knowledge of bank and branch policies, procedures, and support systems
• Proven customer service and interpersonal skills
• Experience with digital products and self‑service technologies
• Ability to explore and identify customers’ true needs with a digital‑first mindset
• Demonstrated proficiency in making appropriate recommendations both reactively and proactively
• Experience in the financial services industry preferred

• National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
• Compliance with background checks, including criminal and credit review
• Working from a U.S. Bank location for all scheduled work days

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per year

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States.