Inside Sales Manager

Inside Sales Manager

Location:

Skokie, IL | Hybrid Company:
Jelmar / CLR Brands Position Overview

Jelmar, the family-owned company behind the trusted CLR® brand, is seeking a motivated and results-oriented Inside Sales Manager to manage and grow a portfolio of retail accounts while supporting sales agency partners across multiple trade channels.

Reporting to the Director, Retail Sales, this role will be responsible for day-to-day customer management, sales agency coordination, account growth initiatives, sales reporting, and business development support. The ideal candidate is organized, analytical, relationship-focused, and eager to build a successful career in consumer-packaged goods (CPG) sales.

This position offers an opportunity to take ownership of customer relationships while developing expertise in retail sales, account management, and channel development.

• Manage a portfolio of assigned retail accounts across multiple channels.
• Develop and execute customer growth plans focused on sales, distribution, profitability, and promotional effectiveness.
• Identify opportunities for assortment expansion, secondary placement, pricing optimization, and new item placement.
• Monitor customer performance and competitive activity to identify growth opportunities and risks.
• Build strong working relationships with customers and internal cross-functional teams.
• Conduct regular business reviews and customer follow-up activities.

• Serve as the primary point of contact for assigned sales agency partners.
• Communicate customer priorities, promotional plans, distribution goals, and selling initiatives.
• Track progress against objectives and ensure timely follow-up on customer opportunities.
• Support agency partners with selling materials, customer insights, and executional priorities.
• Hold agency partners accountable for delivering against agreed-upon objectives.

• Analyze sales performance, distribution trends, promotional results, and customer opportunities.
• Prepare customer presentations, sales reports, and business review materials.
• Manage item submissions, promotional forms, customer requests, and project timelines.
• Utilize  and other systems to track customer activities, projects, and follow-up actions.
• Maintain accurate sales forecasts and opportunity pipelines.

• Support the identification and evaluation of new retail opportunities.
• Assist in prospecting, presentation development, and customer onboarding activities.
• Coordinate samples, selling materials, and follow-up communications.
• Work with sales leadership to assess strategic fit and growth potential.

• Bachelor's degree in Business, Marketing, Sales, or related field preferred.
• 2-4 years of sales, account management, customer service, retail, or CPG experience.
• Experience working with retail customers, brokers, or sales agencies preferred.
• Strong communication, relationship-building, and presentation skills.
• Highly organized with strong attention to detail and follow-through.
• Analytical mindset with proficiency in Excel and PowerPoint.
• Experience with CRM or project management platforms such as  preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated with a desire to grow into larger account management responsibilities.

• Assigned accounts achieve sales, distribution, and profitability goals.
• Sales agency partners are aligned, engaged, and executing against priorities.
• Customer requests, submissions, and projects are completed accurately and on time.
• New opportunities are identified and advanced through the sales pipeline.
• Strong relationships are developed with customers, brokers, and internal teams.
• The individual demonstrates increasing ownership and responsibility across accounts and channels.