Part Time Client Associate - Old Orchard

Job Overview

The Client Associate is responsible for maintaining the in‑store sales and service experience and promoting a sales culture within the retail store to achieve or exceed sales, KPIs, and profitability goals.

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in‑store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in‑depth knowledge of apparel each season, including fit, fabric, and intended use of the line.
• Participate in‑store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in‑store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

• Proficient in Microsoft Applications.
• Proficient in point‑of‑sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalation when applicable.
• Ability to work non‑traditional hours; weekends, evenings and holidays.

• Minimum 1‑year experience in a client services related capacity.

• Work performed in a retail environment / store.
• Walk, sit, stand, bend, reach and move continually during working hours.

Pay Per Hour: $16

Travis Mathew is an Equal Employment Opportunity.