Maintenance Technician

Overview

Stars and Strikes is looking for a Maintenance Technician to join our team. The position will be based out of our Smyrna, TN location and is responsible for providing on-site client installation, repairs, and maintenance of their equipment.

The ideal candidate is prompt and reliable, has support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.

• Support the client – Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines.
• Equipment and service – Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls. Make suggestions for equipment upgrades while maintaining the current inventory.

• High school diploma or GED required;
  Bachelor's degree or certification preferred.
• Ability to build strong relationships with the customer and display excellent communication skills.
• Ability to manage your workflow in a timely and consistent manner.
• Ability to lift up to 55 pounds.
• Problem‑solving skills and mechanical aptitude.
• Computer skills including Microsoft Office.
• Knowledgeable about all safety requirements.

• Health care.
• Paid time off.
• Retirement savings.
• Professional development.
• Team member perks: half off food, free fountain drinks, six free games of bowling per day, and more.