Rentals HVAC Branch Associate

About this role

This position is for a Rental HVAC Branch Associate who is under moderate supervision. The role involves troubleshooting technical problems and issues, determining technical solutions in accordance with product and customer specifications, and recommending actions to customers.

• Extensive driving to multiple customer sites daily.
• Job site deliveries, pick‑ups, and equipment installation of new/rental portable A/C and heating equipment.
• Provides product and technical support under moderate supervision.
• Conducts technical training and product briefings with customers.
• Troubleshoots technical problems and issues, determines solutions per product and customer specifications, and recommends solutions to customers.
• Ensures the fleet and required accessories are cleaned, maintained, organized, and ready to rent.
• Maintains the warehouse and trucks for optimal efficiency.
• Completes and submits all required paperwork – order write‑ups, rental/sales agreements per policy.

• High School Diploma or GED.
• 1+ years of customer service experience.
• Valid driver’s license.
• Ability to lift 50 lbs frequently and up to 75 lbs occasionally.
• Ability to climb a 10 ft ladder.

• Excellent verbal and written communication skills.
• Strong phone skills.
• Strong organizational skills.
• Excellent attention to detail and accuracy.
• Basic mechanical skills and comfort using hand tools.

The annual salary for this position is between $53,000.00 and $ annually. Factors that may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

This position may be entitled to short‑term cash incentives, subject to plan requirements.

• Health Care Benefits:
  Medical, Dental, Vision and wellness incentives.
• Retirement Benefits.
• Time off and Leave:
  Paid vacation days up to 15 days, paid sick days up to 5 days, paid personal leave up to 5 days, paid holidays up to 13 days, birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty leave, military leave, purchased vacation.
• Disability:
  Short‑term and long‑term disability.
• Life Insurance and Accidental Death and Dismemberment.
• Tax‑Advantaged Accounts:
  Health Savings Account, Health Care Spending Account, Dependent Care Spending Account.
• Tuition Assistance.

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact C We will make every effort to meet your needs in accordance with applicable laws.