Maintenance Technician - Student Housing

Job Purpose

Maintenance Technicians perform a variety of responsibilities, including work orders, grounds and common area clean up and maintenance, and maintaining good resident relations.

• Providing excellent service to residents, guests, employees and contractors.
• Completing all routine service requests within 24 hours at the direction of Maintenance Supervisor.
• Ensuring the clean condition of the community at all times.
• Maintaining the maintenance shop according to policy.
• Reporting maintenance issues to the Maintenance Supervisor and Community Manager for review.
• Assisting in other tasks as directed by the Maintenance Supervisor.
• Spot cleaning the model and vacant units on a daily basis.

• Meetings:
  Meet with Maintenance Supervisor daily to review work orders and assignments. Communicate all maintenance concerns. Expect to receive a daily list of assignments and direction from Maintenance Supervisor.
• Timekeeping:
  Keep a record of hours utilizing company provided forms. Obtain authorization to work overtime from Maintenance Supervisor or Community Manager.
• Common Area Inspection/Pick-up:
  Walk Common areas daily, before 9 am. Always be diligent to look for maintenance issues.
• Peak Day Trash Pickup:
  At direction of Maintenance Supervisor, inspect all grounds and ensure cleanliness.
• Make-Ready Preparation:
  Per the turn schedule provided by the Maintenance Supervisor, complete turns:
• Install Vendor Lock on unit within 24 hours of receiving keys from resident.
• Communicate any vendor make-ready issues to Maintenance Supervisor.
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• Ensure that Maintenance Supervisor has walked unit and has approved all work to be done prior to start.
• Complete a turnkey checklist for each unit as work is completed. Obtain Maintenance Supervisor signature on form once work is finalized.

• Work orders:
  Complete work orders as directed. Ensure 24-hour response policy. (Daily)
• Key Change-Outs:
  At direction of Maintenance Supervisor, change out vendor lock for newly keyed lock once a unit has been leased and move-in is scheduled. Document in CSR.
• On Call:
  Provide on call coverage during non business hours, as directed by Maintenance Supervisor. On larger properties, on call duties are rotated amongst all maintenance staff.
• Breezeway Cleanliness:
  Enforce trash standards on property. Report violations to Maintenance Supervisor so notices to residents can be issued. (Daily)
• Pool Maintenance:
  At the direction of Maintenance Supervisor, log and maintain pool chemicals daily, according to local code.
• Logs:
  At direction of Maintenance Supervisor, maintain MSDS/OSHA/EPA logs in shop and office (Daily). Keep abreast of changes to MSDS sheets.
• Maintenance Inventory:
  Inform Maintenance Supervisor of supplies needed.
• Weekend Coverage:
  Per schedule provided by Maintenance Supervisor, provide coverage of common areas on weekends and Saturday afternoon cleans. (Weekly)

• Scheduled Inspections:
  Review Preventative Maintenance Calendar on monthly basis. At the Direction of the Maintenance Supervisor, perform following duties on a monthly basis:
• Car Checks
• Breezeway Inspections
• Safety and Trip Hazard Inspections
• Monthly Safety Meeting:
  Attend a monthly safety meeting to stay informed of safety regulations and changes. Utilize meeting to communicate problems and get direction on better ways of doing things and improved cost control.

• Quarterly Unit Inspections:
  At the direction of the Maintenance Supervisor, replace filters on a quarterly basis and inspect units for mold and other problems during filter installs. Place notice in each unit reiterating community policies regarding trash, recycling and proper HVAC operation (standard letter).
• Equipment Inventory:
  Ensure proper equipment is kept in inventory. Report missing/broken equipment immediately to Maintenance Supervisor. Assist in the verification of inventory as directed. Advise Maintenance Supervisor of any needed equipment/supplies.
• Education:
  
  Keep Maintenance Supervisor updated on education and certification needs. Ensure required licenses and certifications are kept current.

• Vendor Assistance:
  Work with vendors during process and…