Maintenance Supervisor - Student Housing

The Maintenance Supervisor has primary responsibility for the physical integrity of each community and proper maintenance and oversight. The majority of a Maintenance Supervisor’s time is involved in the scheduling of work orders, the preparation of new apartments for occupancy, and completion of on-going maintenance projects on each community.

• Will always include those specifically assigned by the Community Manager.
• Providing excellent service to residents, guests, employees and contractors.
• Overseeing the maintenance staff for the community.
• Providing training to all maintenance staff members to be able to fill-in as necessary.
• Scheduling work orders.
• Maintaining the community effectively while following budget guidelines.
• Overseeing the completion of routine service requests within 24 hours.
• Completing service request records and informing the Community Manager of any resident maintenance issues.
• Developing maintenance and cleaning schedule for all areas of the community including common areas, amenities, breezeways, parking lots and entrance areas.
• Keeping maintenance shop in an organized and clean condition.
• Purchasing all maintenance supplies in accordance with budget guidelines.
• Adhering to all government policies including OSHA and EPA guidelines.
• Reviewing work with all outside contractors prior to completion.
• Maintaining operations and response plans for issues such as asbestos lead and mold.

• Daily Community Manager Meetings:
  Meet with Community Manager at beginning and end of each day to review maintenance issues and make-ready status. Communicate all
• maintenance concerns and plans of corrective action. On at least a weekly basis,
• discuss status of maintenance budget.
• Common Area Inspection:
  Walk Common areas daily, before 10 am.
• Grounds Inspection:
  On peak days (i.e. Mondays), ensure that all areas of property are inspected by entire maintenance staff. Segment out the property for trash pick-up.

Maintenance Staff Meeting: Enforce uniform standard and nametags. Schedule/organize technicians and groundskeeper. Review cleanliness of shop and supplies status (Daily).

Schedule: Ensure maintenance coverage during all operating hours.

Make-Ready Preparation: Get make-ready report on a daily basis, schedule turns accordingly. Ensure vendor locks are installed (if utilized).

Make-Ready Board: Update make-ready board and make-ready schedule in the CSR. (Daily)

Work orders: Schedule work orders and complete work orders as necessary. Ensure 24-hour response policy. (Daily)

Move-Outs: After Community Manager inspection, walk all move-outs prior to make-ready to determine whether touch ups can be done or full paint is needed. (daily/as needed)

Key Log: Check key log daily. Ensure all keys are accounted for at end of day. If office is open late, ensure office staff knows