SHPD - FOIA Officer​/Events Coordinator

Become a member of one of the premier Police Departments in the Chicago Southland region. South Holland is a community of faith, family and future with a workforce that embodies high ethical standards, responsiveness and a relentless pursuit of greatness. We are seeking persons who have high moral standards, are courteous and maintain strong ethical values and have proven commitment to professional law enforcement.

The individual in this position will assist the FOIA Officer in processing FOIA requests and coordinating events for the Police Department. The individual is expected to show professional conduct and be attentive to detail as well as demonstrate a high deg ree of accuracy in their work. The ideal candidate must demonstrate the ability to handle workflow consistently and efficiently by meeting deadlines, demonstrating follow-through, and keeping their work organized and easily accessible.

The candidate must be able to think independently and problem solve as well as work with employees at all levels of the organization in dealing with personnel issues.

Key responsibilities include reviewing FOIA requests electronically, determining which department will provide the information requested, and processing requests in a timely fashion. Maintain the integrity of the FOIA system. Assist in the coordination of department events.

• Provide independent administrative support:
  Receive incoming telephone calls from employees and the public using professional and courteous phone etiquette and with sensitivity to the diversity of a multi-cultural audience. Respond to and answer questions and requests within the realm of authority in regard to FOIA requests.
• Maintain accurate, complete, and easily accessible paper and electronic records and filing systems, including confidential documents. Ensure that the integrity of the information is mai ntained.
• Participate in the strategic planning process when preparing FOIA request documents.
• Serve as liaison to other departments.
• Regularly, exercise professional judgment and assume responsibility for decisions, consequences, and results having an impact on individuals, the organization, and the quality of service within the assigned area. Responsible for keeping the Department Dire ctor informed of any issues that may have an adverse impact on the department so that undue escalations can be avoided and proactive solutions considered.
• Know and interpret the formal and informal FOIA law standards, policies and procedures, safety rules, and administrative procedures for the area of assignment.
• Miscellaneous other administrative duties as assigned.

Minimum High School Diploma or General Education Degree (GED) equivalent. Minimum 2 years of experience in a respons ible, independent administrative support position. Must have excellent computer skills including word processing/editing, database entry and retrieval, and spreadsheet setup and entry. Must have strong communication skills.

The Village of South Holland is an equal opportunity employer.