D365 F&O Support Analyst – Illinois

Job title
: D365 F&O Support Analyst – Illinois – Up to 100K 10% bonus

An exciting opportunity for a Dynamics 365 Finance & Operations Support Analyst to join a well-established manufacturing business. This role will focus on supporting users across the D365 F&O environment, resolving system issues, assisting with training, and helping improve day-to-day ERP operations. You will work closely with teams across Finance, Supply Chain, Operations, and IT to ensure the platform continues to support business needs effectively.

• Provide day-to-day support and troubleshooting for D365 F&O users
• Train end users and create clear documentation and user guides
• Monitor system performance and resolve ERP-related issues
• Maintain accurate system data and assist with reporting requirements
• Test D365 F&O updates, enhancements, and new functionality
• Manage user access, security roles, and permissions
• Collaborate with Finance, IT, Supply Chain, and Operations teams
• Recommend process improvements and D365 F&O best practices

• 1–3 years of experience supporting Microsoft Dynamics 365 Finance & Operations (D365 F&O)
• Knowledge of Finance, Supply Chain, Operations, or Sales modules
• Strong troubleshooting and problem-solving abilities
• Experience supporting and training end users
• Familiarity with SQL, Power BI, or Power Apps
• Ability to work independently and manage multiple priorities
• Strong communication and teamwork skills
• ERP implementation or upgrade experience is beneficial
• Knowledge of manufacturing, finance, or supply chain processes is advantageous
• Experience with VB, C#, Service Now, or Jira is a plus
• Microsoft Dynamics certifications are beneficial

Up to 100,000 base salary 10% annual bonus

Tinley Park, Illinois – On-site role. Candidates must be able to drive. This role is onsite 5 days per week for the first 90 days, moving to 4 days onsite thereafter.