Facilities Maintenance Worker

POSITION SUMMARY

Facilities Maintenance Worker performs a variety of projects associated with the cleanliness, care, and upkeep of the library facilities. Collaborates with all Library staff and assists in creating a safe and welcoming environment.

• Performs routine and periodic facility, grounds, parking lot, custodial and maintenance activities. Seasonal grounds keeping including snow removal and other duties to maintain the safety and appearance of the facilities and grounds.
• Performs routine building repairs like plumbing, carpentry, painting, heating/ventilation and air conditioning and masonry across three full-service library facilities.
• Responsible for routine cleaning and care for facilities. Routinely inspects and cleans meeting spaces, restrooms, common areas and grounds.
• Performs minor work on ceilings, floor, carpet, and tiles.
• Performs and documents assigned preventive maintenance and safety check inspections.
• Performs security checks of facilities and grounds.
• Investigates and prioritizes facilities related complaints and work orders and recommends corrective action as necessary to resolve complaints.
• Repairs a variety of equipment. Refers more complex repairs to supervisor for appropriate action.
• Performs various electrical repairs like bulb and ballast replacement, switches, outlets and new fixture installation, re‑wiring existing electrical systems at both residential and commercial voltage.
• Assists Lead Facilities Coordinator in maintaining supply and parts inventory.
• Moves, assembles, and arranges furniture and equipment, including audio visual equipment per room set‑up specifications.
• Receives incoming materials, supplies, and equipment and distributes to appropriate department. Routes paperwork accurately and timely.
• Transports books, materials, and supplies between facilities and to customers as needed using the library vehicle.
• Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
• Follows safety rules and provides aid/support in emergency situations. Keeps work area in a clean and orderly condition.
• Uses power and non‑power tools and equipment.
• Uses personal computer, current software, and other common office equipment.
• Attends professional development opportunities.
• Performs other related duties and special projects as assigned.

• Ability to use relevant computer software programs such as Microsoft Office and Outlook.
• Demonstrates exceptional customer service, providing quality assistance to vendors, customers, and staff.
• Demonstrates strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
• Uses problem‑solving skills to assist in determining priorities and finding timely solutions to departmental or system‑wide issues.
• Service‑oriented with the ability to establish and maintain effective relationships with staff and the public.
• Uses multiple tools to answer questions, uses common office equipment and relevant computer software for daily tasks, communication, and to maintain workflow. Keeps current in relevant technology.
• Successfully supports and/or collaborates on projects and programs with staff members.
• Responsive to change and demonstrates adaptability.
• Maintains a positive approach while doing daily tasks and when faced with adversity.
• Takes responsibility for consistent completion and follow‑up on all tasks.
• Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.

• High school diploma or equivalent.
• Minimum one year of relevant experience.
• Previous experience with plumbing, carpentry, painting, electrical repairs, heating/ventilation and air conditioning and masonry preferred.
• General knowledge of common hand and power tools.

• Communicate with staff and customers in person, via email and over the phone.
• May require either being in a stationary position or moving about for prolonged periods.
• Moves equipment or library materials weighing up to 60…