Home Services Technician

Position Overview

Performs exclusion services and animal removal at customer locations according to company policy and in compliance with regulatory requirements. Applies company standards in servicing customer locations. Responds to customer inquiries; solicits new business; and adheres to required safety regulations.

• Performs exclusion services and animal removal at customer locations in compliance with company policy and regulatory requirements.
• Sets up and builds exclusion traps, cuts flashing and forms hardware cloth to specifications.
• Works in a safety harness from roof tops as needed in the performance of exclusion services and wildlife removal.
• Removes animals trapped in exclusion devices according to company policy and regulatory requirements.
• Drives company vehicle to customer locations and maintains a safe driving record.
• Maintains service equipment and vehicle in clean and proper operating condition.
• Responds to phone and in-person service call requests in a timely manner.
• Contacts customers to confirm scheduled services.
• Assists in current and/or potential company sales through contact on work related project.
• Trains and coaches other associates.
• Maintains knowledge of federal, state and local regulations regarding exclusion and removal work.

• High school diploma or general education degree (GED).
• Three to six months related exclusion experience and/or training including ladder and/or roof and harness work.
• Six months experience utilizing basic hand tools, small power tools, and related equipment.
• Licensing and certification as required by federal, state, and local law.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to write correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
• Mechanical and carpentry skills.
• Basic arithmetic skills: adding, subtracting, multiplying, dividing in all units of measure using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, percent and to draw and interpret bar graphs.
• Must possess a valid driver's license from state of residence.
• Ability to read, comprehend and execute safety procedures and instruction labels.
• Ability to carry out instructions in written, oral, or diagrammatic form.

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Incumbent must be prepared to move up to 10 pounds occasionally by lifting, carrying, pushing, pulling, or otherwise repositioning objects.

Sitting for long periods of time while using office equipment such as computers and phones.

Fingering and repetitive motions such as movement of wrists, hands and fingers while picking, pinching and typing during normal working environment.

Express or exchange ideas through spoken word accurately and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction.

Must be able to operate a motor vehicle.

Incumbent is required to have close visual acuity to perform detail oriented activities at distances close to the eyes, and visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, including preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to inside working conditions such as building environment with or without air conditioning and heating.

Hourly: $17.00 - $23.00 (pay may vary based on geographic location, skills, education, and experience). Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment where applicable.

This company is a drug‑free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc.,

including Workday, Loop, and Hire Vue. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.