Supervisor, Production Technical Services, Early Nights

At Broadridge, we’ve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career and helping others along the way, come join the Broadridge team.

Broadridge is growing! We are actively seeking a Supervisor, Production Technical Services, Early Weeknights for our South Windsor, Connecticut facility.

This is an on-site role where you will work 100% of the time.

Supervise the Production Technical Support Department. Reports to Manager/Sr Director Production Tech Support.

Provides direction and mechanical support to all production mechanics as required. Monitors all work in progress to maintain a constant production workflow and ensures equipment repairs are completed in a timely fashion. Maintains parts inventory for all equipment, providing a complete list of parts to be ordered, including vendor and cost for each part. Monitors records of preventive maintenance performed on equipment and ensures maintenance occurs per scheduled deadlines.

Keeps informed of all new technologies and equipment used by the technical support and production operations departments. Fills in and assumes all management responsibilities in the Department Manager’s absence. Accountable to meet or exceed Cost Per Unit targets on his/her shift, including labor costs, overtime, and inventory control. Monitors and maximizes machine throughput. Coaches, counsels, motivates, develops, supports, encourages, and instructs all technicians under direct report.

Verifies all administrative work is completed correctly, monitoring and following departmental procedures. Rewards, recognizes, and disciplines associates. Maintains all records pertaining to department personnel under individual report. Span of control: approx. 6‑8 FTA’s + 6‑8 TE’s and all production equipment used by technical support and production operations. Requires daily communication and updates with senior management on strategic work scheduling issues.

Monitors daily reports on throughput and equipment downtime, providing feedback to department personnel. May perform other duties or responsibilities as needed or assigned.

• Associate’s degree or Technical/Trade School
• 5+ years of experience and a proven proficiency in the operation and repair of production equipment
• Proficiency in the operation and repair of insertion and bindery equipment, and electronic and electrical circuit experience
• Electrical and electronics repair experience is a plus
• Knowledge, understanding, and experience with reporting tools Jet/IQ
• Experience with Microsoft Office
• 3+ years of supervisory experience in a high‑volume production environment

• Functional/technical skills
• Attention to detail
• Good oral and written communication skills
• Ability to take direction and work under pressure due to time constraints

• 40+ hours Safety Training Certification
• 40+ hours of external Certified Training on related equipment
• 8+ hours Safety/Electrical Training
• 16+ hours Recertification as needed on any/all existing training annually
• Promotion of a professional work environment and adherence to all Broadridge policies

EWN— Sunday, Monday, Tuesday & Alt Saturday 6:00 PM to 6:00 AM.

$72,000 – $95,000 annually, depending upon experience, bonus eligible.

Broadridge considers various factors when evaluating a candidate’s final salary including, but not limited to, relevant experience, skills, and education.

Please visit  for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review…