Front of House Duty Manager – Luxury Safari Lodge

Front of House Duty Manager – Luxury Safari Lodge (Manyoni Private Game Reserve, Kwa Zulu-Natal)

An established luxury safari lodge located within the Manyoni Private Game Reserve in Kwa Zulu-Natal is seeking a professional, hands-on Front of House Duty Manager to join the management team.

This is a live-in role suited to a proactive hospitality professional who thrives in a remote lodge environment and can confidently oversee front-of-house operations while supporting overall lodge management.

Key Responsibilities

Operational & Administrative

• Daily administrative duties including statistics, weekly orders, stock sheets, stock counts and record keeping
• Management of petty cash and guest invoicing at check-out
• Receiving deliveries and accurately capturing stock on the system
• Sourcing goods and supplies for the lodge as required
• Implementation of operational protocols issued by management

Guest Service & Front of House

• Guest check-ins and welcome procedures
• Conducting room checks prior to guest arrivals
• Assisting the FOH team with meal setups and service to ensure smooth guest dining experiences
• Maintaining exceptional guest service standards at all times

Team Oversight

• Overseeing housekeeping and food & beverage teams
• Working daily with the chefs on menu planning according to dietary requirements and ensuring menu variety with no repetition
• Overseeing general lodge maintenance, cleanliness of public areas and guest rooms

Requirements

• Valid driver’s license (essential)
• Previous experience in a similar lodge-based FOH / Duty Manager role
• Strong Microsoft Office skills (Excel proficiency essential)
• Able to work independently, show initiative and perform well under pressure
• First Aid Level 1 (preferred)

Remuneration & Benefits

• Salary: Up to R10,000 per month, depending on experience
• Live-in accommodation provided
• Meals while on duty
• Groceries supplied for off-shift use
• Compulsory provident fund
• Gratuities
• Work cycle: 3 weeks on / 1 week off
• 18 days annual leave per year