Assistant Lodge Manager - Luxury Safari Lodge

ASSISTANT LODGE MANAGER
Luxury Safari Lodge | Manyoni Private Game Reserve, Kwa Zulu-Natal

A well-established, intimate luxury safari lodge situated within the Manyoni Private Game Reserve is seeking a dynamic, hands-on Assistant Lodge Manager to join a small, close-knit team. This is a live-in role ideally suited to an energetic hospitality professional who thrives in remote environments, enjoys variety in their day, and is passionate about delivering exceptional guest experiences.

This position requires a self-motivated individual who can confidently manage camp operations, work independently under pressure, and maintain high standards across all departments while fostering a positive team culture.

Key Responsibilities

• Oversee full day-to-day lodge and camp operations in the absence of senior management
• Maintain and uphold lodge standards across housekeeping, food & beverage, and guest areas
• Welcome and check in guests, conduct room checks prior to arrival
• Assist with guest meal service and support front-of-house meal set-up and service
• Supervise Housekeeping and Food & Beverage teams
• Daily menu planning with the Chef team, ensuring dietary requirements are met and menus are not repeated
• Conduct daily administration including statistics, stock sheets, weekly orders, petty cash control, and guest invoicing
• Receive and capture stock deliveries accurately on the system
• Source and procure lodge supplies and goods
• Implement operational protocols and procedures
• Monitor maintenance and overall cleanliness of the lodge and guest rooms
• Proactively resolve in-camp issues using initiative and sound judgment
• Ensure guest experience remains a priority at all times

Candidate Requirements

• Previous experience in a similar Assistant Manager or senior lodge operations role
• Strong working knowledge of Microsoft Office (advanced Excel competency essential)
• Valid Driver’s License
• Valid First Aid Level 1 (preferred)
• Ability to work independently and under pressure
• Strong leadership ability with a respectful and confident approach to staff management
• Energetic, adaptable, and eager to learn
• Friendly, professional demeanor suited to working in a small team environment
• Ability to maintain professional boundaries while living and working in close quarters

Remuneration & Benefits

• Salary: R14,000 - 15,000 per month (dependent on experience)
• Live-in position with accommodation provided
• Meals on duty and groceries supplied for off-shift periods
• Compulsory provident fund
• Gratuities
• Work cycle: 3 weeks on / 1 week off
• 18 days annual leave per year

This role offers an excellent opportunity for a hospitality professional who enjoys being involved in all aspects of lodge operations and is committed to delivering exceptional standards in a wilderness environment.