Housekeeper Lead

Job Details

• We are hiring immediately for full and part time HOUSEKEEPER LEAD positions.
• Address:
  Henry Ford Providence Southfield - 16001 West 9 Mile Road, Southfield, MI 48075.
  
  Note:
  
  online applications accepted only.
• Schedule:
  
  Full time and part time schedules;
  Days and hours may vary. More details upon interview.
• Requirement:
  Prior housekeeping experience preferred.
• Pay Range: $16.00 per hour to $18.00 per hour.

Supervises, trains, and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

• Provides quality service to customers by providing one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensures security of keys.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team; exhibits professionalism with customers, fellow employees and others.
• Performs other duties as assigned.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis. The position will remain open until all openings are filled. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Certain positions may require Florida Level 2 background screening. Details:

We maintain a drug‑free workplace.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.