Lead Technician

Job Overview

Komatsu is seeking a highly skilled and dedicated Lead Technician to join our team at the Sparks, NV location. As a Lead Technician
, you will apply your expertise in mechanical diagnostics and repair while leading efforts to optimize repair efficiency and quality. We offer a competitive pay range of $36.49 to $55.00 per hour, along with a comprehensive benefits package designed to support your well‑being and professional growth.

Benefits include extensive health coverage encompassing medical, dental, and vision plans, along with Health Savings Accounts (HSAs) and wellness initiatives to promote a balanced lifestyle. Financial security is supported through 401k plans, employee savings programs, and annual bonuses recognizing your contributions.

Additional perks include generous employee time off, covering vacation days and designated holidays, as well as access to employee and family assistance programs that provide confidential support resources. We also prioritize your professional development with ongoing learning and development programs tailored to enhance your career trajectory within Komatsu.

Join us in a role that combines technical mastery, leadership, and a commitment to safety in a dynamic working environment where your skills will make a meaningful impact on both the team and our valued customers.

• Maintain a minimum annual repair efficiency of 85%, ensuring high standards of workmanship and consistent delivery of quality repairs.
• Keep rework hours under 3% of billed labor hours by performing accurate initial repairs and thorough testing.
• Adhere strictly to standard repair times to meet balanced scorecard objectives, promoting efficiency and customer satisfaction.
• Prioritize safety by following all regulatory requirements and internal protocols to create a secure working environment.
• Oversee meticulous documentation for all work performed, maintaining accurate records and implementing contamination control measures to safeguard equipment integrity.
• Provide comprehensive and precise repair estimates while delivering outstanding customer service that fosters trust and long‑term relationships.
• Diagnose and resolve mechanical issues utilizing advanced troubleshooting techniques, ensuring repairs are complete and equipment functions optimally.
• Conduct rigorous testing and validation of all repairs and adjustments to confirm reliability and compliance with quality standards before returning equipment to service.
• Apply detailed failure analysis protocols to identify root causes of complex mechanical problems, facilitating effective and timely solutions.
• Provide leadership and mentorship to junior technicians, fostering skill development and promoting a collaborative team environment.
• Continuously seek opportunities to improve processes and repair methodologies to advance operational excellence.

• A high school diploma or GED is required; an Associate Degree in Diesel Technology or a related technical field is preferred and highly valued.
• At least 5 years of relevant experience in heavy equipment maintenance, repair, or a closely related area, or an equivalent combination of education and experience.
• Flexibility to work various shifts and schedules, accommodating the needs of a 24/7 operational environment when necessary.
• Experience working with Komatsu equipment preferred.
• Advanced‑level technicians (10+ years of experience) strongly preferred.
• Excellent communication skills to effectively interact with team members, supervisors, and customers.
• Strong customer service orientation with a focus on understanding and meeting client needs.
• Solid proficiency in basic arithmetic and computer literacy for accurate documentation and use of diagnostic tools.
• Demonstrated ability to troubleshoot and resolve complex mechanical and technical issues efficiently.
• Comprehensive mechanical knowledge and hands‑on skills pertinent to heavy equipment repair.

• Mandatory certification to operate forklifts and/or manlifts ensures safe handling of equipment during repair processes.
• Certifications such as MSHA (Mine Safety and Health Administration)…