Lead Site Service Technician

Lead Site Service Technician

Position located in Spring Hill, TN. Permanent full‑time position, 40 hours per week, travel 0‑10%.

• Perform onsite maintenance of mobile equipment, including analysis and inspection of GM‑owned equipment in Spring Hill, TN, to meet end‑user expectations.
• Be a mentor to other technicians.
• Delegate assignments daily.
• Step up and assume additional responsibilities when needed.
• Cover other shifts when required.
• Assist in ensuring the maintenance program meets performance, reliability, durability, and operational characteristics required by the customer.
• Perform system monitoring, failure reporting, and corrective‑action duties to improve productivity and fleet acceptance.
• Enhance customer satisfaction by ensuring optimal fleet performance during operation and providing necessary support to maximize efficiency and value for all parties.
• Identify issues, suggest improvements, and repair trucks to customer satisfaction during onsite repairs.
• Perform physical inspections of the complete fleet every two weeks, as signed by the Saturn Manager.
• Process all paperwork promptly and raise safety concerns to management immediately.
• Follow GM/UAW safety and environmental rules and regulations.
• Ensure all employees on an assigned shift deliver the daily work schedule on time, in full, and in a quality manner.
• Monitor the preventive maintenance schedule for the assigned shift to ensure timely and complete compliance with GM specifications.

• Motivated individual willing and able to work safely in high‑pressure environments.
• Adaptable and able to handle multiple tasks simultaneously while adjusting to project changes.
• Team‑oriented professional who can also work independently with minimal supervision.
• Strong communicator with listening skills and ability to follow verbal and written instructions.
• Leader who can coach, support, and develop employees on assigned shifts.
• Detail‑oriented with strong interpersonal and organizational skills.
• Committed to delivering quality work and ensuring customer satisfaction.
• Flexible and willing to work off‑hours, as needed, to support the Spring Hill fleet.

• High School Diploma or GED equivalent.
• 5+ years of relevant work experience.

• Demonstrable understanding of mechanical and electrical (AC and DC) troubleshooting skills.
• Advanced mechanical skills, including ability to read electrical diagrams and work with hydraulic systems to support daily maintenance requirements.
• Ability to troubleshoot complex and novel issues while supporting team development.
• Leadership and coaching skills to guide employees effectively.
• Excellent interpersonal and organizational skills.
• Ability to work effectively in both team environments and independently.
• General computer knowledge required.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast‑paced environment.

• Ability to lift up to 55 lbs. required; equipment provided for heavier items.
• Ability to stand or sit for prolonged periods to perform required work.
• Ability to maneuver in physically demanding environments.
• Must be able to work in various weather conditions (hot and cold extremes) with appropriate provisions.
• Must supply hand tools sufficient to perform maintenance and services.
• Position requires effective verbal and written communication skills.
• Must be willing to work various shifts as assigned.
• On occasion, roles require working on holidays as scheduled.

• Competitive pay.
• Tuition reimbursement.
• Supportive work environment.
• Hybrid work option.
• Opportunities for growth and development.
• Paid time off.
• Medical, dental, vision, and life insurance.
• Employer‑sponsored profit sharing and 401(k).

• Job Type: Permanent.
• Time Type:
  Full Time.
• Work Hours:
  
  40.
• Travel Required:
  
  0‑10%.
• Primary
  
  Location:
  
  Spring Hill, TN, 101 Saturn Parkway, Zip Code 37174.
• Field‑Based:
  Yes.
• Relocation Assistance:
  No.

We are an equal opportunity employer with an excellent benefit package including medical, dental, and life insurance, 401(k) and profit sharing. EOE/Minorities/Females/Veterans/Disabled.